Freezer stopped working and has block of ice in the bottom

You either have a faulty thermostat, a loose connection or most likely a build up of ice inside the freezer. I had the same problem. Almost replaced fridge. Took all the food out one day, took out the racks and disassembled bottom and rear and found a two foot log block of ice inside air return. Removed ice everything works perfectly.

I've just had a similar problem. I fixed it by removing the large panel on the back of the inside of the freezer. I found a large build up of ice at the bottom of the freezer which seems to have developed because the drain hole at the bottom of the freezer was blocked. I defrosted the ice, cleared the drain and now the freezer is working fine.

hello many times when the water and ice stop working you are not getting water to your freezer. so a few things to check if you have a water filter behind the freezer check for a blocked filter next. where the water line hooks up to the freezer there is usually a screen . turn the water off and remove the water line and check the screen if that s all ok it maybe the water solenoid hope this helps if not get back with me pls jason

Hi,
Check out this tip it will help you fix that...

http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

dependant on appliance you may have a small drain hose at the base of the appliance that drains the defrosted water away at regular intervals. Sometimes this blocks and the water that should drain away just starts to freeze over.

you can check the fill tube in the freezer make sure it is not blocked with frozen water. if you can disconnec the water supply line from the fill tube try and reset the ice maker to advance it to a new cycle and if water come out of the supply line the you knwo there is a blockage if no water comes out the the ice maker may be bad or the fill valve is bad. last thing you may need to call a service tech out to find the problem.good luck i hope that this has helped some what.i would like to knwo how thing go for you

Make sure the condenser fan is working.

I have the same model + problem. You should not need to defrost this model manually if it's working correctly, but the ice build up you describe is probably due to a blocked pipe in the auto-defrost system at the back. You need to defrost properly to prevent recurrence.

Behind the upper freezer drawer there's an aluminium tray behind a plastic grille. Every few days this tray warms up to melt any accumulated ice behind this plastic grille (full height of the freezer). A pipe should take the meltwater down to a plastic tray below (pipe + plastic tray are visible if you take the lower panel off the back). Your problem is too much ice blocking that pipe: the heater can't cope and it doesn't melt, so the ice 'cascades' down the back behind the bottom drawer.

When you manually defrost, you must ensure that this pipe is clear, otherwise the auto-defrost won't work, and you may have to defrost manually again within days.

I have found that the best way to defrost the pipe is to remove the lower back panel, disconnect the corrugated flexible plastic pipe from the stub that comes from the bottom of the freezer, + pump steam into the stub (gently) using a hand-held steamer (with tube + nozzle). You don't have to empty the freezer or move your food as the door stays closed, and no steam gets into the freezer until the pipe is unblocked. Be sure to unplug the freezer before taking the back off! [There is a fan in this area that could start up without warning]

Check how much of the pipe is blocked by gentle probing with a pencil: the aluminium tray is about 105mm above the bottom of the stub. This measurement is important…

When the pipe is clear, there may still be too much ice in the aluminium tray above (not sure how much is 'too much') if you only created a narrow 'chimney' though the block of ice (likely to get blocked again). You need to widen that chimney by melting more of the ice in the aluminium tray. I use a simple steam nozzle made from an old-fashioned Bic pen with a couple of 1mm holes drilled just below the coloured bung at the end. This directs steam onto the walls of the 'chimney' rather than upwards.

There's no point steaming the walls of the plastic 'stub' pipe, so only use the home-made nozzle when your probe reaches 105mm (i.e. when you have melted all the ice in the plastic stub tube but before your 'chimney' has broken through the block of ice in the aluminium tray). If you judge this right, you'll melt almost all of the ice under a still-frozen top surface: no steam will get into the freezer and your food will stay frozen. With a probe it will be clear when you've broken through the top surface of the ice. When you have done so, it's time to look inside the freezer to see how well you have cleared the aluminium tray.

It's perfectly feasible to get all this done in 30 minutes.

Don't forget to replace the corrugated plastic pipe + valve at the bottom. It stops humid air from going into the freezer and icing up in exactly the area we've just been defrosting.

Take a lot of care with steam jets as they can burn you badly. You should check a first aid website so you know what to do BEFORE it happens.

Some of these tips may be helpful: (1) run the freezer at -18 degrees (the 'warmest' setting) so it's not working so hard. (2) Leave a big gap (>100mm) between the back of the freezer and the wall. (3) Clean the matrix of delicate tubes to the left of the fan whilst you have the back off [a small bottle brush is ideal; remove the fan for better access]. (4) Put something between the middle of the freezer and the wall to prevent the warm air that's being blown out behind the fridge from being sucked into the air intake behind the freezer (there is a baffle built in underneath, but nothing behind. (5) Mount the fan on spacers (with longer screws) so that it's closer to the heat exchanger… this means that a larger area of grille can act as an air intake. (6) Raise the unit off the floor a little to free up the air intake path beneath the freezer.

My Bosch Frost Free Fridge Freezer did the same thing - Ice forming in the bottom of the freezer area after a few days.

It was caused by a blocked drain pipe - When the freezer does the de-frosting cycle, the melted ice drips into a tray and tehn runs into a dish on top of teh compressor, through a pipe.

If this pipe gets blocked, the de frosted ice overflows from the tray and overflows into the bottom of the freezer and then re-freezes !

To fix, pull the freezer away form the wall, locate the pipe that runs to the dish on top of the compressor and blow through it - This should clear it. Alternatively, from inside the freezer compartment, pull off the cover at the back, but the clips holding it on will probably break off, as mine did ! You can sort of push the cover back on and re-fit the food draws.

the draining pipe is block with something, you can melt the ice with a hear drier or hot water, then put a wire true the pipe and after that, test the pipe again.