RE: My screen said "ARe YOU Sure"

Posted by Brena on Mar 28, 2007Report abuse I was pushing buttons on my remote control and suddenly I see a list on the screen (I dont remember what it was on it). I pushed the "menu" button to get out of it, but the screen said "are you sure?" .i pressed "menu" again and the screen said "please wait". I turned the tv off to get out of it. when i turned it back on, all of my cable was gone and I went to "menu" to put the cable back on. (It was set to "air"). I had to re-memorize my channels and reset my clock. After doing this, there was a tiny line of snow on the top of my screen. Its unnoticable. I thought I fixed my tv, but when I went to play a DVD, I pushed "tv/av" on the remote, but on the screen, (it usually just says "av" in the corner), this time, it said "av1" and if you press "tv/av" again, it says "av2". On either "av1" or "av2", there is no picture from the dvd. Its just a blue screen. The dvd player shows that it works; but theres no picture on the screen. It cant be a problem with the DVD player because it was working fine before I pushed those buttons and had to restore my tv. Also, if you hook the VCR to the tv, you also get the same result as the DVD player. Please tell me what I did and how to fix it. Comment by Brena, posted on Mar 29, 2007 The menu does not have that option, the manual is very short and general (nothing on my problem)and I called the company. The woman did not know what she was saying. We talked for an hour. Whenever I had a question, she would put me on hold for ten to fifteen minutes to find an answer. Finally, she came to the conclusion that "there is definitely something wrong with your tv" and that I should send it back for the small price of $50.00, (not including shipping and handling.) Apparently, they've never had problems with that model. Thank you for your help, regardless. Best Solutionposted on Mar 28, 2007 By techman Rank: Wiz Rating: 83.33%, 2443 votes You will need to go back into the menu and see what ia available in the video input mode. You may have switched the type of input you can use such as default or componts ect. If you have an isntruction manual, look in there or call the manufacturer, should also be in the instruction or user manual. Good Luck