I have inherited a couple of synergy 2110 phone and base units and am struggling to get them working. I can dial out but get no sound out of the handset, I also dont get a dial tone from the handset, i have tried it plugged into the BT master socket in the house as well as extensions around the house, I suspect my cabling, do they require more than pins 2 & 5 being connected? As a standard phone works Ok and rings from all of my extensions, i just cant get the wireless ones to work.
If the second handset works ok on the base and the first handset doesn't, then you are right...the fault lies with the first handset. There are batteries ( special type ) in the handset, it sound as if either the batteries are dead, or not charged ( try charging them for 12 hours on the good base station ) or the connection is bad.
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Try these..1...remove your telephone line from base unit and fix it into a working land phone and check whether is it having normal dial tone.If it's having engage tone(beep beep...)remove paralleled phones and re connect to cordless base unit.
2.If line is ok (normal dial tone with full volume) & still display indicates line is busy, your main base unit must be having faulty components inside.Commonly these defects happen in thundering or surges through telephone lines.You have to take full set to a repair shop.
If you have another phone connect it to the wall outlet to see if you get a dial tone. This will indicate if your base unit is faulty. Check the power adapter to the base unit, make sure it is getting mains power. If the base unit has dual phone lines and if line 1 is only connected and the line 2 has beed selected then you cannot get a dial tone. In the chase press the line 1 to get a dial tone. If your base unit has only one line then check the phone line at the wall socket make sure it is plugged in tight, also check the the connection at the base unit. If this does not work then ring the phone company and get the to test your phone line, you may have a faulty line to your home.
The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.
That isn't a whole lot to work with. Get a working phone and take the cord out of the base of the GE and plug it into the working phone.
If the working phone gets a dial tone, look into the modular receptical on the GE base and see if the contact wires aren't out of place.
If you don't get a dial tone on the working phone, try changing the connection cord between the phone and the wall. Also look for the same problem in the wall receptical as discribed above for the GE base.