A possible solution: after a firmware update power on the unit with no disc in and then hold the power button in for 5 seconds until you see "reset" on the unit's display. This will reset back to factory defaults maybe clearing out any quirks the update might have caused.
Try a different disc. It may just be defective. Try the disc in a different player and see if it reads. If it does and other discs play ok in your player it may just be a weird quirk with that one disc.
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X-Files will not play. Disc loads and then message comes up that says the player needs to be upgraded to play the disc.
J'ai x-files 1 et 2, seulement, les deux disquent ne lisent pas. Je les laisse et il a un rond qui indique le lodage, mais après, plus rien. J'ai essayer avec d'autres films blu'ray et il marche très bien. Il y a seulement les films x-files qui ne marche pas. Je suis aussi aller le changer au magasin, mais le nouveau ne marche pas.
I am unable to play the new X-Files movie as well as the first of the Narnia series. The message the player returns is "Incompatible Disc"
I WAS able to update the player's firmware using a USB stick, but unforttunately this has not solved the problem.
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