Brother MFC 7420 All-In-One Laser Printer Logo

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janeice Posted on Oct 18, 2012

My brother mfc 7420 says that the back cover is open

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  • Posted on Jan 09, 2013
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When this happens it is just telling you to go through the steps of opening and closing the back cover. The back cover may not be completely closed.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 26, 2008

SOURCE: Brother Laser Printer MFC-7420

Ok I fixed this problem. It has to do with Tension on the rod inside the back cover. Open the back cover and remove it. Then emove the black plastic piece by un hooking it on the left side and pull it down then toward you. You will see a rod attached to it that runs to the right. The right end of the rod has a lever that travels in a slot on the right side of the printer. There is a small spring on the rod. Here lies your problem. There has to be enough tension on this spring to activate a switch in the slot on the right side of the printer. Make sure the spring is installed properly. This is a low tension spring so nothing will come flying out when you remoe it and re install it properly. A piece of paper can dislodge this spring. When you get it apart you can quickly see how it should be put back in. E-mail me if you need further help [email protected]

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Anonymous

  • 1 Answer
  • Posted on Jul 17, 2008

SOURCE: Refill toner Brother MFC 7420

open front cover, press OPTION button, on the LCD will appear a message "NEW DRUM?" ....DO NOT RESPOND....just type on the keyboard "*00" and there will appear a message "Accepted" and use it in your pleasure.

PS. in any case i blocked with paper labels the viewing windows from transparent plastic on the toner itself....

Mr. Brother, do not try to be smarter than your customer

Anonymous

  • 1 Answer
  • Posted on Aug 11, 2008

SOURCE: I can't find the back door sensor on Brother MFC-7420

I have the answer. I just fixed mine. The sensor is not really on the door. You have to remove the door by openning it all the way and carefully sliding it out ( one of the pegs holding the door is hourglass shaped. This will slide out first. The other is round. You will see a black flap that covers a red drum. Pull the flap down carefully. There will be a six inch long rod it's about 1/8 of an inch in diameter. It extends from the middle of the flap all the way to the right side. This probably popped out of place. Make sure that it is all the way to the right as this is where the sensor is. There is a little spring on the bar on the left side. This should be straight up and down. if it is not, then you need to fiddle with the bar.
The trick was that the sensor is NOT on the door, but on this inner flap. When the door closes it pushes this flap agains the drum and the little bar activates the sensor.
Please do not applaud so loud, you are ambarrazing me!!! hehehe. Good luck!.

Anonymous

  • 320 Answers
  • Posted on Feb 16, 2009

SOURCE: error 2001 on brother mfc 7420

please tell me more! i just checked my brother manual and i do not see a error code 2001????????????

Yuk-Wa Chan

  • 133 Answers
  • Posted on Jun 14, 2009

SOURCE: Brother MFC 7420 keeps saying - back cover open -

First be sure you close the back cover and remove all the jammed paper. after that, turn off your printer for 1 min to see is it okie.

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4helpful
1answer

Brother MFC 7420 printer says back cover open...close back cover, but nothing is open

hello there


try this remove the toner of the printer and put it back again and closed properly make sure door close and turn off the printer remove the power plug from the outlet and ppower cord from the printer and wait for some time and turn it back on.

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Brother MFC 7420 change drum soon light, did, still says change drum soon, how do I rest the drum, I cannot find my manual. Tks

Simply open the front cover.

Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".

Press 1 to reset the drum count.

Close the front cover.

This procedure wil work on the majority of the Brother MFC series of laser based Printer Scanner Fax Facsimile machines.

Good Luck and Thank You for using Fixya
WheatlandServices
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Message: Back cover open. Close the back cover.

You might have to turn it off and turn it back on to reset the message. I have a Brother MFC-240C and it does the same thing.
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Open the front cover and remove the drum and toner(cartridge) There should be a paperjam in the machine. It reads back cover open because the piece of paper is covering the sensor for the back cover.
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Brother MFC 7420 keeps saying - back cover open - close thre back cover? How do I reset the printer orf find the underlying fault?

First be sure you close the back cover and remove all the jammed paper. after that, turn off your printer for 1 min to see is it okie.
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Replaced Drum still says "Replace Drum Soon". How do I reset on a Brother 7420? BEWARE SPAM NUMBER 1-800-532-4187

Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.
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Message on brother MFC7420 "back door open" when it's not

Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.
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Toner replacement on Brothers MFC 7420

Open the front cover and try to pull it out strongly.
then use the duster to clean the machine.
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Printer won't work

What it really means is that another piece of paper is still stuck in the printer, closer to the back. Pull out the paper tray and open the back to look again.
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