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Re:
Try reinstalling the software for starters.
But I suspect it is a CCD and or firmware failure in the scanner- time for a new one unless you have some warranty to use up.
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printers will only print black and white unless you change the print settings to be color
before you go to print find the printer settings or options and make the default setting color
that way it will print exactly what is sent from the computer to the printer
The best way to check if the scanner is okay or not is by installing on another computer. First try B&W, then try color. IF it works may be your OS or driver (of the old comp) is corrupted.
S. Mohan
The problem is simple.Someone or somehow the "TYPE OF ORIGINAL" option on ur SCANGEAR CS window.Set it back to "MAGAZINE" or "PHOTO" and it should scan in color.
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