My PC doesn`t see my Archos mp3 player

Good morning, afternoon, evening or night; whatever time of day you are viewing this solution post. Thank you for choosing FixYa to assist you. Your computer is not recognizing your Archos Vision A14VG Digital Media Player? The computer should be able to recognize it because your digital media player is compatible with the three major operating systems: Windows, Mac and Linux. Maybe a Firmware or driver update will help.

1. First, make sure your laptop has USB 2.0 hi-speed ports installed on it (If you are not sure if these are installed on your laptop, check your laptop's user manual).
2. Connect your Archos to your laptop.
3. On your laptop, go into Device Manager and expand the Universal Serial Bus Controllers group. Double click each device in that group until you find your digital media player.
4. Update the driver.
5. If it doesn't need an update, click try uninstalling the driver then reinstall it again.

If the computer still doesn't recognize your device, Try these websites to see if the device may need a firmware or driver update from there.

http://driverwhiz.com/drivers-en?brand=Archos&logo=Archos&subid=1001-us-en-10000048213&gclid=COOT2e-vgakCFYg32g but with with with oduyB-Sw

http://www.easydriverpro.com/lpd/drivers/drivers-en.php?sr=1&ci=500&agid=1349&ad=5825&kid=1349&gclid=COfRup-wgakCFcPt7QodeUzXTw

If your computer is still not recognizing it, try connecting your device to a desktop PC. If the desktop PC recognizes your device, then the problem is coming from the USB ports on your laptop. They may not have the amount of power needed for the device to connect to your laptop. If the PC desktop doesn't recognize the device, then the problem is that one of the drivers in the Archos is defective (not working anymore). Once that happens, the only way the device can work again is if the defective driver gets replaced. If your warranty for the product is still in effect, send the product back to its manufactuer and have them look at it. I hope this is just a driver updating issue. Thank you for choosing FixYa to assist you with your problem. Have a good day evening or night; whatever time of day you are viewing this.

Hi, archos vision 1 player not recognized by the computer

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see archos vision 1 player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the archos vision 1 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
Image
2. Click Device Manager on the left pane.
Image

NOTE: archos vision 1 Players can connect to your computer in MSC or MTP mode. Exceptions are archos vision 1 Connect and archos vision 1 Express which only use MTP mode. MTP mode is the recommended and default method for archos vision 1 Players when used with Windows OS.

The archos vision 1 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Have a nice day....

For Windows XP users: verify the following operating system requirements are met. - Windows XP SP2 or higher - Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. - Download the hotfix from http://support.microsoft.com/kb/939211. - Run the hotfix.
NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.
Next:-- Refresh the driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. NOTE: - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Next - Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane. ffffff

I loaded the original software on computers with XP and Vista and neither will see the drive. Tried to get assistance from Archos but had no reply from them.

The first thing you should try if an electronic device doesn't connect with a computer is downloading the driver for the device.

You may require a driver to work with your device. Try downloading driver from company's web site.

I recommend trying your archos on a different computer just to see if it is a pc or archos problem. Your pc should come right up and ask if you want to charge or use the usb port or both. Try another computer.

try using a high speed usb port

Ijust bought a archos 5 250gb , conected via usb and drag some music from pc to archos . A few hours late the archos stopped, the pc don´t recognize the archos .
I pressed the on/off and vol together and formated the aarchos .
now had been disaster , the display just appeared the ARCOS Entertainement you way . the pc don´t regognizer the ARCHOS, NOTHING APPEARED .

Archos is not claiming compatibility with vista, even with their latest firmware upgrade - sorry