Whenever i am giving print command first it prints DATE and then original document printed.
it is in any application like word,excel,photo editor, acrobat,
i have reinstalled drivers then also, even printer test page also prints first DATE page and then Original test page comes,
the DATE page contains Current DATE on left side of corner.
mail me to reslove this problem on [email protected]
Thanks dear, i got the solution for that problem,
it was a virus, containing _desktop.ini file,
which is not detected by normal antyvirus,
you have to manually delete that file or install Macafee anti virus newer virsion
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Try printing from several applications, and see if the problem follows one spesific app. It might be an application problem. If the problem remains, try printing with another driver. Both PCL and PS. Try to avoid HP's universal drivers. Try printing direct to the printer and via the printserver. If the problems still remains, perform a Cold Reset. Still error, replace the system board.
If the paper size in the word document is set to something other than "letter" example if it is set to legal. Then the lite is lit to let the printer user know it is waiting for him to place a sheet of legal paper in the printer, he does so and then presses the green button to start the print job. You can check this by going to "file-page setup" in word and look for the paper size setting.