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Posted on Oct 17, 2012
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Timeout failure during scsi inquiry command!

Unable to detect tape library

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3 Related Answers

Anonymous

  • 2567 Answers
  • Posted on Dec 17, 2010

SOURCE: I have a Quantum ATL

SYMMPI is usually found to be an on-board SCSI controller. The ADPU160M is one flavor of driver for Adaptec SCSI controllers. So, a failure on one controller and success on another is not unusual. These type of errors are not specific to SYMMPI1, but more an issue between controllers and the attached tape hardware. Microsoft has a KB article that references the most common errors seen: http://support.microsoft.com/?kbid=154690 As stated in the KB, these errors CAN be driver related. But, if you've replaced or upgraded drivers, and are still seeing these errors, it's unlikely to be a driver problem.

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Anonymous

  • 19 Answers
  • Posted on Jan 14, 2011

SOURCE: HP StorageWorks 1/8 Tape Autoloader

The library picker arm cannot move to the home position. There could be something blocking it. Try the Reset option from the Configuration menu. This is detailed in the library user guide.

Anonymous

  • 8546 Answers
  • Posted on May 27, 2011

SOURCE: Quantum PX502 tape library is showing a "Servo

Look for a physical reason for the robot to stall.

http://www.quantum.com/ServiceandSupport/SoftwareandDocumentationDownloads/PX502/Index.aspx

http://downloads.quantum.com/px500/PX502_Quick_Start_Guide_81-81292-03_B01.pdf

A tape may be sticking out of its cell or a drive.

Never use sticky labels anywhere on the cartridge.

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Robotic hardware error and I/O station status shows open
A physical obstruction in the path of the robot's motion. Examples
include tape cartridges that are extending from the picker assembly or
from a storage location, as well as tape cartridges or debris that may
have collected on the floor of the library.
2. A large number of electrical hardware failures. Firmware or hardware
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3. A relatively small number of mechanical hardware failures that do not
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The error message you are receiving "Inquiry command failed Using IBM-PC ServerRaid Host adapter" makes me think you are attaching the tape drive to the ServerRaid Controller, which is only for Hard Disks. There should be a normal SCSI interface for attaching tape drives, etc. It's possible that the ServerRaid card is a PCI (or older) plug in card, and the normal SCSI interface will be on the main motherboard. If you look on the IBM website for the Hardware Maintenance Manual, it should hopefully make things clearer.

The reason you may not be seeing the hard drives in CMOS, is because you will need to use the IBM ServerRaid Utility to view and configure the disks.
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Is there a router in the mix somewhere?
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Nov 03, 2008 • Storagetek L20 DLT Tape Drive
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Your SCSI card sounds like it is either loose or knackered, look inside your machine and make sure all connections are connected as you would expect on the SCSI card and any cables, if all seems ok then beg borrow or lend another SCSI card from a friend or another machine try that if all is ok with the other card then your problem is sorted, knackered SCSI card.
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May 07, 2008 • Computers & Internet
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Scsi tape drive not recognized on the library
Please check your firmware on the tape drive. Update with X-Talk software that can be downloaded from www.quantum.com.
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The problem you described is not a driver problem. So long as you are using the Veritas drivers you should be good to go.
SCSI time-outs and disconnects are hardware problems.

Sometimes they can be resolved by changing the throughput settings on the SCSI controller connected to the drive. Controllers usually default to very high speeds because they are used for hard drives. Lowering the speeds to support the slower throughput of tape drives can sometimes help.

During the POST there should be a key combination you can press to access the setup for the controller and modify the throughput settings.

Aside from that you have to replace the SCSI controller or tape drive until you figure out which one is causing the problem. Maybe the SCSI card is not seated properly.

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if it fails with a known good tape then its time to send it out for repair

www.tape-drive-repair.com

Tape-Techie
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Quantum Error
The host backup application probably still has ownership of the library. You normally need to select to 'open door' or something similar to release ownership back to the library
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Jun 20, 2007 • Quantum PX502 (PRA22AAYF) Ultrium Tape...
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Robotic hardware error and I/O station status shows open

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