I have formatted the whole device and the mp3 player has nothing on it but it says that it is full when i plug it in and try to add tracks to it. i've restarted both the computer and mp3 player and it didnt work. has anybody had this problem before and what do i do?
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Re: although mp3 player is empty it says it is full
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
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I'm assuming you're using Windows.
First try and format the disk, plug it in, go to "My Computer" right click the device and click "Format." A box will appear, make sure FAT is selected under "File Format."
If that doesn't work, it may be that you deleted some files on your device, but since you never emptied the recycling bin on your computer the device does not recognize that the files are gone. I know this sounds odd, but it has happened to me, and emptying the Recycling Bin did the trick!
I hope this helps!
Suddenly my centon 4GB wasn't allowing me to add mp3s to it as it said
it didn't have any more space but I knew it did because I had just
deleted a couple gigs. I figured out that there's an "invisible"
recycle folder on the mp3 player that has the files you've deleted
still stored in it.
To fix do this:
1. plug your mp3 player into the USB port.
2. Find out the letter of the drive it appears as.
ex. let's say the external drive it appears as is F:\
3. Now go to:
Type in: F:\recycled
4. Click on File on the top toolbar
5. Click Empty Recycle Bin
Your free space on your mp3 player should now successfully be retrieved!
The songs are in the wrong format. They probably have a restrictive DRM license that limits playback on mp3 players (although the songs may play fine on your computer). iTunes format will not work at all. The best way to avoid a problem like this is to only use songs that are in mp3 format.
on the left hand side above the word create playlist, you'll see an eighth note next to the word music. click on the arrow next to the word music.click sansa c140 (if u have one) then click the arrow nest to sansa c140 and click on folder. then open it and you'll see a picture that looks like a stack of cds. click on it ONCE then press the delete key. it will delete allyour songs. then go back to the library and download back the songs you want.
Yes, try running a format from your computer to the IRiver with it plugged into the USB port. I have done this with several friends MP3 players and it works great. In other words plug your MP3 player into your computer as you usually do and from windows or dos in your accessories run a regular format of the MTP portable device or whichever drive dos says it is. Then presto you can again load music or whatever your MP3 player take into it again.
If your device is getting too close to its capacity, it will effect the menu on the device.
You need at least 6-10MB of free space for the "music database".
If thats not it, one or more of your files may be corrupt.
To resolve this, you should format the device to delete all the music, then transfer it back to the player.
To format, right click on the device under My Computer and select format.
Please add to the question if that didnt work.
Best of Luck.
You may have a memory allocation error.
You can "format" the device thru My Computer, that should resolve it.
Go to My Computer>Device name, right click and select format. This will delete all contents.
Best of Luck.