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Question about Kodak EasyShare DX6490 Digital Camera

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Photos wont open

Ok, i recently went on a trip to San Diego and took tons of pictures and videos. Well i went to up0load them to my computer and all the videos wont open and a few of the pictures also. when i try to open the videos (in .Mov format) i get an error message saying its not a videos file so i downloaded tons of codecs and tried opening it with different programs and they still wont open. so i tried to view them on my camera and they work fine. when i try to open the photos they give me a similar error message saying its not a photo (.jpeg format). Im stumped! any help would be greatly appreciated.

Posted by Christopher Barlow on


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There seems to be a corruption of file type between camera and computer The fact that the computer wont play mov. but the camera will if back loaded seems odd. JPEG files can and do go wonky if back loaded to camera after editing because essential info for the camera has been deleted. A JPEG file as produced by a camera is properly called an EXIF file because has has EXtendedINformation. Lose it and the camera wont know it. Like wise older PC's such Win 98 and older software don't know about EXIF so they chop it off So something like that is happening here. Check out Tech Support at Kodak see what they can tell you.

Posted on May 26, 2007


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