I dropped my camera while it was on. The camera turned off while the zoom lense was out. Every time I try to turn on the camera I get a flashing green light. The camera actually turns on and I get the kodak screen but then it turns off. I've tried connecting it directly to the power instead of using the battery but it doesn't help. I've tried connecting it to the usb port of my computer and/or directly to my printer. When I do this the camera lets me browse through the pictures but I'm not able to retrieve the lense or get the camera to work. Can anyone help? I used the online troubleshoot offered by Kodak. After going through some of the screens and answering their questions their suggestion is to send it in so they can fix it for an estimated amount of $165.00. I can probably buy a new one for that amount. Does anybody have any suggestions or knows how can I reset the camera? Any help will be very much appreciated. Thanks!
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Re: Unable to get camera to stay on
Get the next one.
If it is that costly.
Certainly it seems that something is dislodged or shaken in side if not actually broken
If you are up to it see if you can get some fine tools an take it apart. I'll be an educational exercise is nothing else.
Meanwhile if you have household insurance investigate the possibility of an accidental damage claim.[the price of a new camera perhaps]
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Hi, the zoom in the camera is manual, are the lenses moving inside, when you go from 35 to 420 mm? Have you dropped your camera or has is experienced a shock of some kind? In that case you would need to send it for repairing the lenses, do not attempt to do that on your own.
If the camera was on when it was dropped you probably jamed the lense coil. The lense coil is what helps the camera smoothly pull in the lense and back out. Now, just to specify, what exactly are you having a problem with? Will the actual lense not go back into the camera when you turn it off; or can you not get your camera off zoom?
Let me know~
when i dropped my dx7630, a tiny plastic part broke that worked the
holdback spring for the battery. Kodak has a repair service, or a
referral service for repairs, but you have to send the camera in. i
sent it in. they emailed me to say it was not a repairable part and
didn't even ask if i wanted it back. luckily, i kept the memory chip. the C875 i bought was $100 cheaper and had 1M more pixels. good luck with your
natural light photography from now on. i think Kodak just figures you buy a new camera whenever anything goes wrong, it'll be better and cheaper anyway.
TRY DROPPING THE CAMERA -- YOU HAVE NOTHING TO LOSE!
I was heartbroken to learn that my Lumix DMC-TZ1, which I purchased 2-3 years ago, had died -- right during my daughter's dance recital, for seemingly no reason. Tonight I was surfing the web researching replacement cameras (many brands), and I realize that I feel like there is no real "history" on the camera that's any worse than any other camera on the market, including the Canon Powershots, which are all the rage right now. So I started researching on the Fixit site other cameras for possible problems.
What I found is that all the cameras have funky messages (Sony and Canon included!) that result when he camera has been dropped or the lense has somehow been altered. So I read all the different "solutions" and then came up with my own:
I decided that the lense needed to be un-jammed. At this point, if the camera was useless to me, I might as well take a chance and try to unjam it. So I did!
I held the camera about 3-4 inches from a table top. Then I simulated a "drop" (without the case) that was gentle enough that it wouldn't smash the LCD but that would maybe make the lense unjam. (Note: I couldn't SEE any problem with the lense; this was just a hypothesis I couldn't go wrong trying.)
Each time I put the camera on, tried to modify the zoom (a function which normally makes me get the error message forcing me to turn the camera off), and then got the message. BUT the 3rd or 4th time: TA DAH! NO MESSAGE! INSTEAD, A SHOCKER: I WAS ABLE TO MODIFY THE ZOOM! AND THEN I TOOK A PICTURE! AND VIDEO!!!!
So my camera is back! And I also have discovered that the flash problem I had started to have previously has now seemed to have gone away also.
My advice is to just TRY! You have nothing to lose: try "dropping it" back into shape! I know it sounds crazy -- but I just saved at least $200 by doing this!
Try taking the batteries out and plugging it in. If it powers on, put fresh batteries in and try again off the AC. Once it's powered up from the AC, unplug it and see if it stays on. If it does, try restarting it. Good luck.