One of the major warnings Apple includes with all of its iPods is the permanent hearing damage that could occur if you have the volume on your iPod turned up too high. To help combat the problem, the iPod comes with a feature that allows you to set a maximum volume level that your iPod can be played at that level is controlled by a combination that can keep others namely children from turning the volume up to dangerous levels. The good news is, if that combination falls into the wrong hands, it can be reset.
Press the center button located in the middle of the click wheel to select the settings menu.
Scroll down to "Playback" and press the center button to select it.
Scroll to "Volume Limit" and press the center button to select it.
Use the click wheel to scroll to the first number of the old combination and press the center button to select it.
Repeat this process for all four numbers of the old combination.
Use the click wheel to scroll to where you want the maximum volume to be set and press the center button.
Use the click wheel to scroll to "Lock" and press the center button.
Use the click wheel to enter the first number of the new combination when the message "Enter New Combination" appears on the screen repeat the process for the three remaining numbers.
Once the four numbers have been entered, your iPod's maximum volume will be set and your password will be changed.
Use your iPod's click wheel to scroll down to "Settings."
hope this helps
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That could be one of two problems: Either the cord of the click wheel has been disconnected from its socket which will be an easy fix and you only have to pay labor, or you may just need a new click wheel which should still be cheap.
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Describe your How to reset apple ipod Model- A1285 model Security lock Number Reset Problem
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