Paper is wrapped tight around a drum

My printer has wrapped a piece of paper around a red drum in top of back of printer. Its not just the accordian like ususal jams. It is completely wrapped around it many times. I can see it when I open the panel on top, but can not get to it. I have tried with screwdrivers to pop the top off but I don't want to break anything. Can you help me open it?

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Geraldine Watts

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390 Answers

Be very careful with this, as once you have opened the unit it may and often does void all warranties. Can you get to it by opening up the unit as if you are replacing ink, and go in this way? If not, all printers have to have a serviceable entry area, it may just be a be hard to locate.

Posted on Aug 16, 2007

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WE HAVE A PAPER JAM ON THE BACK FUSER OF HP LASERJET 2420. A PIECE OF PAPER IS COMPLETELY WRAPPED AROUND IT.

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We recommend calling for service, but worst case is you try yourself and can't get the paper out then you would just order a new fuser.

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Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

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And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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