My printer has wrapped a piece of paper around a red drum in top of back of printer. Its not just the accordian like ususal jams. It is completely wrapped around it many times. I can see it when I open the panel on top, but can not get to it. I have tried with screwdrivers to pop the top off but I don't want to break anything. Can you help me open it?
Be very careful with this, as once you have opened the unit it may and often does void all warranties. Can you get to it by opening up the unit as if you are replacing ink, and go in this way? If not, all printers have to have a serviceable entry area, it may just be a be hard to locate.
Posted on Aug 16, 2007
158 views
Usually answered in minutes!
×