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The only way to fix this issue without voiding any thing is too bring it back, But make sure you have the receipt for it bring it back and trade it for a new one.
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Have you got the cable that go's between the mp3 and the computer ?. If you have then that is haw you charge up your mp3 player, you can leave it hocked up to your computer while it is charging.
Make sure that the hold/lock switch isn't engaged, and make sure it has been plugged into the computer for 3-4 hours to fully charge.
If it still won't work, run a Repair in the Philips Device Manager.
I was having the same problem with my Sansa e250. My wife has the e200, and we didn't have any problems with that. I saw that someone on here suggested to lock the mp3 player with the tiny metal switch on top, so I did, and the battery charging icon on the bottom of the screen came on and stayed on, and the mp3 player worked. thanks! Because of this I would suggest checking to see if it's locked or unlocked and then change it to charge it.
r u pluging it into the computer or you can use an x-box 360 if you buttons freze it's just that it's been on for a while and need to cool down once you put in it in the computer (the use of charging) it should go back to normal mine was doing that yesterday
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