I called babies r us and they gave me this number to a place where you can get replacement parts for Kinderkraft.
800 722 -1041
I ordered what I needed.
I purchased a 3 in 1 from a friend, and the bar that holds the side rail up and allows it to adjust is broken. The 800-722-1041 number for parts has been disconnected. Does anyone know where I can get another one. Model # 5103, serial # 0236176, Lot #262-01
You can also try their website at www.productsamerica.com
The number is a little wrong on here, the correct number is 1800-772-1041 or 1800-205-9642 The place is called Products America
And yes they where able to help.
I have the same problem. It says on the warning label "do not use crib if any parts are missing or broken. Ask your dealer or write to kinderkraft for replacement parts and instructoal literature if needed. Do not use substitue parts."
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I have one of your cribs and took it apart while moving and lost some brackets. The serial number is 02 39844 and the model no is 5103. Please help me.
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