How can I change the picture from envelope to full screen?

First, ensure your tv is using the highest resolution possible (Usually 1080 for flat screens) by using an HDMI cable from the receiver to the television, and that you are on the correct input. Second, ensure your tv is not sizing the video by using the 'picture size' or 'aspect' or 'ratio' key on the remote that came with your tv (Not your DISH remote). Third, tune your DISH receiver (with your DISH remote) to an HD channel (for VIP model receivers, when you tune the channel to an HD channel, an opaque white 'HD' appears insude the blue box at the top of the screen). Fourth, hit the star key on the remote, while watching the screen. On the right hand side, near the top, it will cycle as you hit repeatedly the star key, the style of screen widening. Hit the key as often as you need to make the screen appear the way you want it to. The receiver will remember your setting for all HD channels. When finished with the HD channel, tune your receiver (with your DISH remote) to a SD channel (any channel in the guide that does not have the HD icon). Repeat the fourth step.

For Hopper/Joey family receivers, hit menu, settings, screen size. Follow the instructions to resize your screen to match your preference. When finished, repeat step four above on each an HD and a SD channel.

Hi, I would be happy to assist you with your question. Prime Time Any Time is a feature of the Hopper that allows your local channels to be viewed using one tuner. It also allows for the recording of all four major networks ABC, CBS, NBC, & FOX during prime time hours using one tuner. If one TV is set to a local channel than you can press the Red Hot Key on any DISH Remote and it will display the TV Viewing Screen and all the locals will be listed. You can scroll to and select any of the locals listed and it will play on that TV. If you are still having issues and need additional assistance, please feel free to PM DISH directly on facebook here: http://goo.gl/dgbNL Thank you!

Mary Catherine Brady
Team Lead- Social Media
DISH, L.L.C.
Sunday-Wednesday 2:45pm-11:15pm, Thursday 1:30pm-10:00pm (MST)

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Do you use a satellite dish or cable? There are 2 different ways to control picture size. One is through the TV itself but there is sometimes also a control through the dish. For DISH network it is format on the remote. You may want to check if that setting is set to zoom or a setting like that. If it is, the TV control of the picture won't change anything. Email me back with more details if this doesn't solve your problem.

djpeter770

You can go to TV 1 to make sure TV 2 is suppose to be set to channel 60. Did you run the auto setup on your TV? If you have already run the auto setup on your TV, unplug the receiver from the electrical outlet for 10 seconds and then plug it back in. This will make the receiver reboot and re-acquire satellite signal. Then see if you get a picture on your TV 2. If not, the last thing you can try is changing the channel from 60 to 73 through the receiver.

With your DISH remote at TV 1, press the Menu button - Main Menu will display on the TV 1. Then press 6 (System Setup), 1 (Installation), and 5 (Modulator Setup). On the Modulator Setup screen, move over to TV 2 Out and select Cable, then press select on the remote. This will automatically change the channel from 60 to 73. Highlight Done on the right and press select. Cancel out of each screen till you get back to the TV screen. Go to TV 2 and put the TV on channel 73. You should get a picture. I hope this helps.

Ray Calo
DISH Network

We would be happy to help with that. Some TV's do not havethe ability to go as high as channel 73; this may be the case for yourEnvisionTV. We would recommend changing the channel that your DISH Networkreceiver outputs the picture for your TV2. Start by pressing the"Menu" button, from the main menu press 6 for "SystemSetup", then 1 for "Installation", and then 5 for"Modulator Setup". Under TV2 we are going to change the mode to"Air", the channel displayed beside it should change to 60, selectdone on the right side of the screen to save the changes. Now change thechannel of your TV2 to 60 and you should get the DISH Network programming.

We hope this helps. Thanks so much for being a valued DISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

We would be happy to help with that. Some TV's do not havethe ability to go as high as channel 73; this may be the case for your (enterbrand here). We would recommend changing the channel that your DISH Networkreceiver outputs the picture for your TV2. Start by pressing the"Menu" button, from the main menu press 6 for "SystemSetup", then 1 for "Installation", and then 5 for"Modulator Setup". Under TV2 we are going to change the mode to"Air", the channel displayed beside it should change to 60, selectdone on the right side of the screen to save the changes. Now change thechannel of your TV2 to 60 and you should get the DISH Network programming. Wehope this helps. Thanks so much for being a valued DISH Network customer! Phillip Chang DISH Network Customer Service Representative

We would be happy to help get that fixed. It sounds like you may be in the incorrect screen format. Press the * located below the number 7 on the DISH Network remote control. Cycle the formats to determine the screen format that fits best.

We hope that this fixes it for you. Thanks so much for choosing DISH Network!


Phillip Chang
DISH Network Customer Service Department

Hi welcome to Fixya,
Presently there are 16 formats (sizes) transmitted and you may need to hit a button to show a full screen sometimes on some channels. The format , aspect or size buttons are on both the TV remote and any cable / dish remote you have . set the TV to full or 16x9 if using a cable / dish box, then set the box to the stretch mode and the picture should be full, there may also be a zoom setting that will fill the picture but may cut off the edges.
Respond with more details or try the suggested settings
Thanks
Roety

I’m happy to help further over the phone at https://www.6ya.com/expert/eric_ab7c09ec01841771

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