My 30 gb DJ turns itself off after about 25 minutes despite a charged battery.
Once the DJ turns itself off all I have to do is push the on button and it resumes where it left off, but it is still a nuisance. I've reinstalled the upgraded firmware which didn't help at all. Any idea where the problem lies? Harddrive, battery? Any suggestions would be appreciated.
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I had the same issue. Device would charge in 30 minutes, but would then die in about 40 minutes of playing music. Solution in my case was to reset. The first time I tried the reset I did it with the device off and that didn't seem to work, the second time I did it with the device on and it worked great. The device showed 8% battery life remaining. I reset and turned the device back on and it showed 93% battery life remaining!(I did not charge it) Since that time I have been playing music through Bluetooth to some remote speakers and still have 91% battery left. To reset get a pin or knife and push in the small reset button on the non button side of the device. Good Luck! PS - If you don't own a Phillips GoGear Connect 3 DO NOT buy one. This problem aside it is the worst mp3 player I have ever owned. And if you subscribe to Rhapsody THIS IS NOT RHAPSODY ENABLED.
I've had a similar situation with a Magellan, it would power off despite being plugged in.
Its usually a battery issue, perhaps its not getting enough power? You could try to unplug it and do a "hard battery reset" depending on the type of battery. Keep turning it on and let it run out, until it wont even turn on anymore, after that plug it into a charger while off and allow it to charge completely. Turn it on, see if it still shuts off.
If you find none of this has worked you need to try some other decvie
in the same usb port. If it is plugged in and operates correctly, you
have narrowed it down to the dj unit. Since the chord has tested good,
we should go to the unit itself. Four tiny screws located on the
outside of the case need to be removed in order to open it. Carefully
remove the hard drive, then the battery.
Now with the cable hooked up to the usb port you will use a meter to
check some voltages. Perhaps you have a friend who can help. The
batteries should read 3.6 VDC. Measured like that its not a true
indication of the state of the batteries, but tell us that the charging
circuit is probably working okay.
Put it back together carefully, making sure every connection is
properly seated and there is no damage. Try it again, making sure you
hold down the button for 3-4 seconds. If you have done all of this, the
problem is electronic and at a component level. Suggest you take it or
send it to the repair shop dell has.
FYI, replacing the battery did not solve the problem of the battery refusing to charge. Instead, I've spent $30 at batteryship.com and since I've opened the battery I can't return it. There must be a software or hardware failure that's preventing the unit from charging the battery.
I had the same problem for weeks. Very frustrating. Try the following as it brought my pocket dj back to life. I found that (while plugged into an AC adapter) by inserting a paper clip in the hole on the bottom (reset button) and holding it there for 5 secs it would power cycle the dj then the charging icon would appear in the top left corner, however it did go away after 5 icon flashes. I did this repeatedly. I noticed that every time I pwr cycled it , I got more icon flashes and it would charge for a bit longer. Finally it charged completely. Weird but this is what worked for my player.
The problem is the battery. I have had the same problem as you and I found only one way to fix it. I don't know if you want to try this your self but I did it and it worked for me and know my DJ Ditty works great. This is what I did. I took the dj ditty apart and cut the battery out but I left the little circuit board between the battery and the ditty I then bought a battery that goes in a ipod shuffle and soldered it in. The battery is a little smaller but works great. If I can be of any help please let me know.