Question about Kenmore 3.8 cu. ft. HE3t Front Load Washer
Hi, a brand new machine showing f20 error, wet clothes in machine and door is locked. Any help would be greatly appreciated!!
Solution #2 is possibly correct, although in the repair manual (green papers found on inside of machine housing) this is not identified by an F20 code. I think the Sears people might have this one wrong. Try unplugging for a few minutes, then running the diagnostic check.
Posted on Jul 05, 2009
AzRunner gave the direction at where to look (plugged inlet line). Sure enough, found the hot water line full of scale from the on-demand water heater. It's been descaling ever since getting the water softer working and is causing problems at every screen. But that's another story.
Posted on Mar 17, 2008
This is a high efficiency machine, so the question is: are you using the high efficiency detergent? The code f20 is a drain problem, so the regular detergent will sud more and create a draining issue...I have an HE3t and had the same issue, so I hope this helps....Ryan
Posted on Sep 04, 2007
Washing machinge will not start when start buttin is depressed (for several seconds)
Posted on Aug 23, 2007
We had the same problem with a new machine. We washed one load successfully and the second time we got the F20 code. Sears came out and determined it was a bad valve. They had to then schedule another service call to fix it.
The new part was shipped to our house. The repairman showed me the old valve with some black debris on it, saying that our lines were dirty and that contributed to the problem, but its hard to understand how one use of the machine would clog a good valve. Anyway, with the new valve the machine works fine.
Posted on Oct 30, 2007
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