Keyboard Malfunction I am being asked to look at a keyboard on his Aspire 3000 for a friend. He is having sporadic problems with the bottom row keys now working. Problem now seems to include down arrow. He has already used compressed air to clean the keyboard and swears that his children did not spill anything on it. How difficult is it to access the keyboard membrane on this product and in turn purchase a replacement? Thanks for your help and hope all have a safe and Happy New Year.

Hi

it worth trying these two things

check up in the right hand side of keyboard that the numlock is'nt on

also try the FN+F11 ? keys both at the same time look for a key on the top row with a hand on it

many thanks

NumLk must be on for the numeric keyboard to input the numbers on the keys otherwise the keys default to the functions marked at the lower part of the keys. To turn on NumLk, just press the NumLk key on the top row of keys above the numeric keyboard.

Hi. If you have Mac, it seems that bottom row keys not working is a common problem but I can't find a solution yet. If you have a desktop PC, just replace the keyboard. It is cheaper to replace a desktop's keyboard than to repair it. If you have a laptop, you may try cleaning the contact between the keys and metalic contacts of the keyboard. Use a pencil eraser to clean the contact. You need to completely remove the keyboard from the laptop. If you are not a tech. savvy, you may have to ask for professional help.

there are 2, a small one on the left side. Second key from the bottom. and a large one at the opposite end of the same row of keys. Both of them have an up arrow on them.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Have you ever tried putting in another keyboard? If the
other keyboard works, it's definite that you have a defective keyboard, and you must get a replacement. This is my observation based from your comments that there is no problem with the keyboard settings in your PC.

Hello !

Remove the key carefully.

With compressed air, clean in and around the area of the key.

If necessary, use Blu-Tack or other adhesive. Put a very small dab and press the key.

Hope this helps.

please open your keyboard by scriw tool and clean the carbin from your keyboard button from the bottom row.

actually the keyboard of your Acer extensa are not available, if theres is... its expensive but let that keyboard disable if it is malfunction and try to use usb keyboard...

yaa its nothing wrong. You have enabled your key for Numlock.

Hold Down Fn key (See bottom row, Left side of the keboard) and press Numlock key. Then your numlock will be off and Pressing K will type K.......etc.

Please don't forget to rate this solution........ofcource Fixya

Thanks for using fixya
Iqbal

if using XP go to my computer, right click>properties>hardware tab>device manager>look down list for keyboard, click '+' sign and highlight your keyboard and right click and select uninstall. Restart the notebook and the keyboard will be installed automatically along with the drivers and should set it back to default.