My mp3 player will not charge.
the battery is compleatly flat so it will not turn on.
it will say it is charging and will work when it is plugged into the power socket but after it says it has a full battery and i remove it it will not turn on.
so it will not turn on unless it is plugged directly into the power socket.
do you know what is wrong?
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hiya!! i have one of these pesky things. it has a mind of its own!! u need to reset it by pressing "previous track" and "volume up" buttons (in that order). screen should go blank, then turn on as normal. also i would recommend updating firmware to version 6.6 at www. phillips support
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor
Connect the supplied AC/DC adapter/charger to the 5V DC jack on your
hdd and the power supply. The AC power icon will indicate on display
showing that the Jukebox is now adapter operated. It takes 4 hours to
fully recharge the hdd and once the battery is recharged fully, the
jukebox can play up to 10 hours of music on the move
Connect your HDD/GoGear to the power supply with the AC/DC adapter, do a soft reset by pressing and holding the and the volume + keys at the same time for a couple of seconds, then switch on the Jukebox with the button normally.