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Question about GE JVM2070 Microwave Oven

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Microwave stops with message that does not work

When selecting cook popcorn a message comes up that says "the current sensor feature has been interrupted by opening the door. To resume interruption close door and press start". We open the door and re-close it and then it shuts off and the numbers on the display are 8888. After a few seconds it says reset clock. Also, this problem is intermittently on other selection.

Posted by Stan Adams on

  • Anonymous Dec 12, 2007

    I have the same problem and understand that the circuit board needs to be replaced - a fairly expensive repair on a microwave that is only two years old with light use. Is the design faulty?

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1 Answer

William Miller

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  • GE Master
  • 9,179 Answers

You probably have a bad connection on the cirucit board and/or an intermittent door switch. If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Posted on May 06, 2007

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According to the owner's manual (which you can download free from us here),

1. Place the bag of popcorn over an upside-down 9" glass (or paper) plate.

2. Touch POPCORN pad.

It will cook and stop automatically.

If this does not work, you may have a bad humidity sensor or control board, etc. and parts for this model are generally no longer available.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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Very poor design.
I was told to put a microwave safe plate down and put the popcorn bag on it. This should help to reduce the heat and not trip the sensor.
A safety sensor is great, but not if it keeps tripping the machine and shutting down!
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