Try downloading the MEDIA MONKEY. Its better than windows media player and itune. It automatically detects any mp3 players and you can synch your e280 without any problem. Whether you are using vista or xp the media monkey is way better than windows media player.
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1 put on hold and hold record button while u turn on (your sansa is now in recovery mode)
2 connect your sansa to your comp via usb cable a box should show up saying the firmware version
3 close the window and disconnect your sansa (it will restart)
Download the Sansa Recovery Tool from Sandisk's website (make sure the Sansa is not plugged into the computer yet). Once the Recovery Tool is downloaded, connect the Sansa to the computer while holding in the REC button and continue to hold it even after th player is plugged in. It should go into Recovery Mode in 10-15 seconds or so. -Tha Mp3 Doctor
"Refresh database" is a normal message that you will get everytime you unplug the Sansa from the computer - don't worry about that aspect.
If the songs that you have transferred have DRM encryption on them, they may not play right (or at all) on the Sansa.
If you have Windows Media Player 11, I would get the firmware update from the Sansa website AND format the Sansa inside Windows Media Player:
for the firmware,
for the format, http://www.sandisk.com/Retail/DriverDownloads.aspx
Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything and get your player functioning normally.
the e280 8gig it doesn't come with a cd instalation, it only works for transfer music in media plalyer 10 or 11 sync. another way to tranfer his drop and drag to do this open my computer then open the device u will see file just as music,photo, videos drag and drop the musica files into the file. if poppoed up apear it happen to me too the only thing i did was switching usb ports to a diffrent port. www.scandisk.com for and updates select downloads. it will said drivers downloads select sansa firmware updates but before it has to be unplug. when download finish u need to restart then plug e280 open sansa update in desktop it will show u e280 if new updates are availble. also check the system requierments for compabilities. hope this help if not u can contact sansa coparation there listing in support. hope this help,