Hi, I jyst purchased a GE Profile convection oven model #jt912skss, and during transporting, it was flipped on the face. The flip was not hard at all and happened during a real slow turn. The unit was not in the box but is a new unit fron best buy outlet. After the flip, the door would not shut close. You know how half way closing the door it has a stop then it spring loads close, but it seems the spring action is gone and the door stays open. Any ideas? Thanks aagha
One of the springs fell off or the door hinge assembly sprin out.
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I opened the door to clean something and all of sudden the door felt heavy and when I went to try to close the door, it get stuck about a quarter of the way to closing it and there seems to be something stopping it from closing. It gets stuck and I cannot close it. I am thinking that perhaps one of springs has come loose or something and is preventing the door from closing. Is this an easy fix for me to do, or should I get someone to fix it? Thank you.
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