Wont drain or spin

Symptom Check
Click on underlined items for further information Washer does not work and makes no noise

• Check that the washer is plugged in securely
• Check the circuit breaker or fuse box
• Test the outlet for current
• Check that the water supply valves are turned on
• Inspect the filter screens
• Test for overheating
• Test the water level switch
• Test the timer control
• Test the lid switch
• Test the water inlet valve
• Inspect the water pump
• Test the centrifugal switch
• Test the motor

Washer does not work but it does make noise

• Check that the water supply valves are turned on
• Inspect the filter screens
• Test for overheating
• Inspect the water pump
• Test the water inlet valve
• Test the motor

No water is entering the wash tub
- or no hot water
- or no cold water

• Check that the water supply valves are turned on
• Inspect the water supply hoses for kinks
• Check the filter screens
• Test the water level switch
• Test the water temperature switch
• Test the timer control
• Test the water inlet valve

The water fills the wash tub too slowly

• Check that the water valves are turned on full
• Check the water pressure at the tap
• Check the filter screens
• Test the water inlet valve

The tub does not fill with enough water

• Test the water level switch
• Check that the drain hose is positioned roughly as high as the top of the inner tub

The water overflows the wash tub

• Test the timer control
• Test the water level switch
• Inspect the air tube for damage
• Test the water inlet valve

Water drains out during the wash or rinse cycle

• Check the drain control lever
• Test the drain control coils
• Check the cam bar
• Test the timer control

Wrong temperature of water is used

• Water supply hoses may be reversed
• Hot or cold water supply valve may be turned off
• Water supply hose may be kinked
• Check water inlet valve

Water drains out while it is filling

• Check the drain hose, it should be at least as high as the top of the wash tub, about 38 inches.
• The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur.
• Check the drain control lever
• Test the drain control coils
• Check the cam bar

Water drips into the wash tub when the washer is off

• Replace the water inlet valve

Water does not drain out of the wash tub

• Inspect the drain hose for kinks
• Test the timer control
• Test the lid switch (some models)
• Inspect the water pump
• Inspect the drive belt (belt drive only)
• Inspect the motor coupler

Water is leaking onto the ground

• Inspect the water supply connections
• Inspect the drain hose
• Inspect the water pump
• Inspect outer tub for cracks or corrosion
• Inspect the tub seal
• Inspect the tub bearing

Agitator does not move

• Test the lid switch
• Inspect the motor coupler
• Inspect the drive belt (belt drive only)
• Inspect under the washer for soot (clutch)
• Test the motor
• Inspect the pulley
• Test the transmission
• Inspect the agitator
• Inspect the pump coupling
• Test the water level switch

Agitator movement is weak or moves in only one direction

• Inspect the agitator
• Inspect the motor coupler
• Inspect the drive belt (belt drive only)
• Inspect under the washer for soot (clutch)
• Test the motor
• Inspect the pulley
• Test the transmission
• Inspect the pump coupling

Drum does not spin

• Test the lid switch
• Test the timer control
• Test the centrifugal switch
• Test the water level switch
• Inspect the motor coupler
• Inspect the drive belt (belt drive only)
• Inspect under the washer for soot (clutch)
• Test the motor
• Inspect the pulley
• Test the transmission

Clothes are too wet after spin cycle This may be a spin problem or a drain problem
Drain:

• Make sure the drain line is clear
• Check the drain hose for a partial blockage
• Inspect the water pump

Spin:

• Test the lid switch
• Test the timer control
• Test the centrifugal switch
• Test the water level switch
• Inspect the motor coupler
• Inspect the drive belt (belt drive only)
• Inspect under the washer for soot (clutch)
• Test the motor
• Inspect the pulley
• Test the transmission

Cycle does not advance

• If the washing machine fills with water and begins agitating, but the timer does not advance, the timer probably needs to be replaced
• If the timer does not advance while the washer is in a spin cycle, the timer probably needs to be replaced
• If the timer does not advance during the rinse cycle, check whether water has filled the tub, if not, it is likely cold water related. Check the cold water supply valve, check the supply hose for kinks, check the filter screen and check the water inlet valve

Burning or electrical smell

• Unplug the washer
• Locate the source of the odor then read the instructions in the related section

Foul or stale odor coming from washer or clothes

• Check that the drain line is clear
• Check the drain hose for kinks or blockages
• Check pump for blockages
• Check for build up of soap in the outer tub
• Check for article of clothing stuck in the outer tub

Noisy or vibrates too much

• General tips
• Balance the load
• Level the machine
• Inspect the water pump for a blockage
• Inspect the coupling
• Inspect the transmission
• Adjust the drive belt tension
• Check the motor bearings
• Check the drum brakes

Goes out of balance too often

• General tips
• Balance the load
• Level the machine
• Inspect the water pump

Clothing is damaged

• Inspect agitator for cracks or rough spots
• Inspect for rust spots

the transmission is either burnt out or the freaky looking belt that turns the pump is off. or the switch that tells the unit that the top lid is down sometimes comes loose cause some companies used a caulk like substance to keep the foot attached to the switch as slid away from where it is and the lid is not pressing that foot down to close the circuit and tell the tranny its safe to spin etc. You can fill with the lid open but not spin. There is a motor that controls all the spinning and draining or agitation and if something in their design is opening the circuit it wont perform those functions.
another idea is the timer motor isn't making contact and you might have to replace that..... there are tons of issues that can cause that.

Hi

First make sure that nothing is blocking the drain pump assembly located inside the bottom of the unit, after this test the lid switch assembly, you jump it to test it. If the lid switch is also fine then the control board should be replaced. Hope this helps...please post back for further assistance.

Daniel

If the machine tries to spin for a few seconds and shuts down because the tub is full of water, then - The first thing I would do is check the pump. You may have something blocking the pump or the pump could have failed. Newer models built within the last 10 - 15 years must drain their water down first before they are able to spin.

the timer switch is defective....have the timer switch replaced......you can also usually take them apart to clean them for re-use but it's not practical if you don't know how...it's best to replace them.....it's also safer because there are high voltages and currents inside and unless you've worked with electronics and electrical circuits, i don't recommend that you do it yourself....good luck

If your washer does not drain you need to check this parts.

1. Inspect the drain hose for kinks
2. Test the timer control
3. Test the lid switch(some models)
4. Inspect the water pump
5. Inspect the drive belt(belt drive only)
6. Inspect the motor coupler

Hi,
Try these

1. Test the lid switch
2. Test the timer control
3. Test the centrifugal switch
4. Test the water level switch
5. Inspect the motor coupler
6. Inspect the drive belt (belt drive only)
7. Inspect under the washer for soot (clutch)
8. Test the motor
9. Inspect the pulley
10. Test the transmission

pls rate my suggestion......

Hi...

If your washer does not drain, you need to check this:

• Inspect the drain hose for kinks
• Test the timer control
• Test the lid switch (some models)
• Inspect the water pump
  
• Inspect the drive belt (belt drive only)
• Inspect the motor coupler

If it does not spin check also this:

• Test the lid switch
  
• Test the timer control
• Test the centrifugal switch
• Test the water level switch
  
• Inspect the motor coupler
  
• Inspect the drive belt (belt drive only)
• Inspect under the washer for soot (clutch)
• Test the motor
• Inspect the pulley
• Test the transmission

Good luck !!!

Regards
PCmania

When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:

• It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.



• It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.

as you mentioned timer advances,then check out cold water entering the machine or not. If your washer won't spin, check these:

It doesn't pump or spin
It pumps, but doesn't spin
It spins only with the lid closed
It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

• If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.



• If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

• The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.



• The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.



• A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)



• The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.



• The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.



• The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.



• The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.

It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.

Hi..

If your washing machine wont drain, you need to check this following:

• Inspect the drain hose for kinks
• Test the timer control
• Test the lid switch (some models)
• Inspect the water pump
  
• Inspect the drive belt (belt drive only)
• Inspect the motor coupler

If it wont spin check this

• Test the lid switch
  
• Test the timer control
• Test the centrifugal switch
• Test the water level switch
  
• Inspect the motor coupler
  
• Inspect the drive belt (belt drive only)
• Inspect under the washer for soot (clutch)
• Test the motor
• Inspect the pulley
• Test the transmission

It won't drain If your washer won't drain, check these:

It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

• If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.



• If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

It doesn't spin If your washer won't spin, check these:


It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

• If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.



• If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

• The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.



• The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.



• A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)



• The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.



• The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.



• The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.



• The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.

It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.



Thanks !!!

Regards

PCmania