My computer won't read the mp3 player when plugged into the usb cable. The mp3 player says "starting" on it but stays in that mode. My other MP3 player which is the same generic brand reads fine with the usb cable. Any suggestions would be very much appreciated. The player is only 1 month old. Thank You.
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You need to check your MP3 Player on another PC. If it still have the problem then you must return it for a Firmware Update.
When any kind of USB Devices plugged and couldn't continue the launch (boot) step. Then you have to be sure that the MP3 Player (Or USB Device):
1) Has a corrupted component.
2) Needs Firmware update (Know as Device BIOS Update).
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MP3 players can only play music files in mp3 file format.You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player using the USB cable.For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.Click on this link for instruction on converting musicfiles to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
The only solution for that is that if you are using a usb cable to plug it in to it. If you are you should try a new cable. If that does not work you might want to connect your player to your computer and see if your computer read your player. because iSymphony does suport Sansa
Problem Solved: My MMP8567 screen read ''boot error shutting down''.
Everytime I plugged it in to the computer the computer would find it but then it would disappear almost immediately.
I downloaded the Updater program from Memorex but it couldn't find the player.
The directions from Memorex said ''Hold down the play button and plug
in usb cable.'' 'Another set of Memorex directions said, ''Hold down
the power button and plug in usb cable.'' Neither worked for me.
SOLUTION: I finally held down the LOCK/UNLOCK button and plugged in
the usb cable. My computer found the player immediately and a software
driver window popped up asking for a driver. I let windows search the
internet and it found and installed the driver. The driver it was
looking for was: ''player recover device class driver'' After windows
confirmed it recognized my mp3 player I started up the Firmware update
program and was able to update the player.
I tried to be clear and detailed. Good Luck ;-)
I think I have a solution. First you turn on the MP3 Player and then go to the menu. Go down to settings. Then, go to USB. Go down to "MSC" and hit the middle button. It should take you back to the settings menu. That means you successfully changed that setting. Now plug the MP3 Player back into the computer and open up "My Computer." It should show up. I hope this helps!