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Mp3 player won't start

My computer won't read the mp3 player when plugged into the usb cable. The mp3 player says "starting" on it but stays in that mode. My other MP3 player which is the same generic brand reads fine with the usb cable. Any suggestions would be very much appreciated. The player is only 1 month old. Thank You.

Posted by Anonymous on

  • 1 more comment 
  • Anonymous May 28, 2007

    I haven't found another computer to try it on yet but will do so and let you know how it goes. Thanks so much for telling me this! I really appreciate both your time and effort! Namaste

  • Anonymous May 30, 2007

    I have windows 98 on my other computer. I tried loading the drivers on that but still no go. It was originally started with my Win XP computer. Any suggestions? Do I need to use someone elses Win XP computer?

  • Anonymous May 31, 2007

    Ok, will do.


1 Answer

Mohammad Abumuailek

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You need to check your MP3 Player on another PC. If it still have the problem then you must return it for a Firmware Update. When any kind of USB Devices plugged and couldn't continue the launch (boot) step. Then you have to be sure that the MP3 Player (Or USB Device): 1) Has a corrupted component. 2) Needs Firmware update (Know as Device BIOS Update).

Posted on May 24, 2007

  • Mohammad Abumuailek
    Mohammad Abumuailek May 31, 2007

    I prefer that you check it on a pc with XP installed.

    Drivers on Windows 98 are frustrating to install.


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