Digital camera I can not get my camera lense to come out, unable to take any pictures on sony cyber shot 7.2

My camera lens won't close. When I turn camera on the screen just goes black and tells me to turn power off and on again, but it doesn't work. My camera lens won't close. When I turn camera on the screen just goes black and tells me to turn power off and on again, but it doesn't work.

We are having a similar problem. The lense is stuck out and when you power the camera on it makes a noise but no movement. We are able to view the pictures we have already taken but cannot take new one if we try it says to power camera off and on again. We are having a similar problem. The lense is stuck out and when you power the camera on it makes a noise but no movement. We are able to view the pictures we have already taken but cannot take new one if we try it says to power camera off and on again.