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Digital camera I can not get my camera lense to come out, unable to take any pictures on sony cyber shot 7.2

Posted by patty irons on

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  • sanchez0106 Nov 21, 2008

    My camera lens won't close. When I turn camera on the screen just goes black and tells me to turn power off and on again, but it doesn't work.

  • Anonymous Nov 23, 2008

    We are having a similar problem. The lense is stuck out and when you power the camera on it makes a noise but no movement. We are able to view the pictures we have already taken but cannot take new one if we try it says to power camera off and on again.

  • Anonymous Nov 26, 2008

    I have the same problem, looked it up on the sony website to see how much it was to get fixed, $131.00, camera isnt worth it, just go buy a new one.

  • kathy9325 Jan 09, 2009

    the lens complelty came off
    how do i put it back?

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How can i fix my lens to open

Posted on Oct 24, 2008

Anonymous

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My problem is similar. The lens moves very slowly and does not fully extend. In addition, photos are now coming out blurred. HELP!!
Thanks

Posted on Oct 05, 2008

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1helpful
1answer

Sony cyber shot dsc-n2

There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

Good luck!!!!!!
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Sony Cyber-shot w120 digital camera won't pop lense out

Hi,

Your zoomunit is defective. Rotronica has replacements for this camera.
Or contact your Sony repaircenter.

Regards,

Rob NL
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Pictures are dark blue

You can't change the lense, it will be out of focus sometimes. The focus is set electronicly at the factory. Go into the setup screen and initialize the camera and see if it will fix it.
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Sony cyber shot dsc w55 7.2 mega pixels

turn on when lense extends take hold of the end of the lense and gently twist and pull the lense you may hear it click do not force the lense then turn on and off again this should solve the problem.
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The lense is not getting closed for my cyber shot

Lens Block assy. is defecive and try first to clear the foreign particles like sand etc if any. The block has to be replaced. May be we can supply this in 3 weeks time. Pl.let me know.
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E18 Problem with Sony Cyber-Shot DSC-H1 Digital Camera

it is due to the friction in the lense movement. your camera needs repairs.
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