--No not certainly
--you dont have to turn off your phone while charging
--how long you are using this device
--if it is more than six months
--just get the servicing done by a technician
--might be the battery is gone bad
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you haven't used the device for a year, it is not surprising that it may not charge. The rechargeable Lithium ion battery may no longer accept a charge, especially if it was stored in a zero-charge condition. It' probably time to replace it. In the future, try to charge anything you don't plan to use for a while to 50-70% of full charge before storing it. I have destroyed a number of cordless phone batteries by letting them sit for a few weeks after a complete discharge, but luckily they are easy to replace.
1. The charge port on your phone is broken (Most likely) 2. The battery has reached a thermal cutoff and will no longer accept a charge. 3. The charger cable is bad.
If you can try another battery or put that battery into another phone you can isolate that problem. If you can charge something else with your charger then your charger workers.
If that still doesn't work then plug the charger into your phone and lightly press on the charger. If your phone springs to life it means the charge port is likely suffering from a poor connection. If this is the case then sadly there is nothing you can do unless you're very good at soldering.