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These printers have been known to have ink system failure errors. This message can also be caused by using compatible or re-manufactured cartridges. We believe the HP Live update software is also responsible for "dobbing" on you if you use any other brand.
A Fix for the ink system failure can be found below
Not sure if it will help with your particular error but it wont hurt to try.
Hi Thanks for using FixYa. First
try to uninstall and reinstall printer drivers from this link. If still the
issue is not resolved then you have to reset the printer by following the step
by step instructions given in this link. Please do accept the
solution if the issue is resolved or else revert for further assistance. Thanks Rylee
Turn off the machine using the power button, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the on button, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't clear the error then you may need to re-prime ink through the system to clear the error. There are good instructions for doing this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.
The ink system failure is caused by air in the ink feed tubes. We have a step by step guide to purge the air from the tubes posted on our web site at: www.ccl-la.com Click on the printer repair pages and then the HP section. You should be back printing in just a few minutes.
I hope this helps, if so please rate our solution.
it sounds like the printer is malufunctioning...it might be a problem with the printer head..see where the printer opens for the ink.. look at the yellow space for the ink.. remove the ink and take a cotton swab full of alcohol and clean it then let it dry and place the new ink cartridge there and restart the machine..see if it gives the same eror..if it does consider replacing the device
HP Photosmart C7180 will not accept new '02' yellow ink cartridge and repeatedly states 'printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume.' This is the 2nd HP '02'yellow I've bought and it continues to say the same.
Ink system failures is a very serious problem on HP printer systems. If
you have this problem you should be ready to replace your printer.
However there are still troubleshooting steps that you can do to try to
resolve this problem. try this Ink System Failure Trouble shooting guide.
Turning the printer on and off will not solve your problem. If you get ink system failure you most likely have air in your ink system. This will happen after months of use -every ink cartridge you reload and purge will have a little bit of air trapped in it and over time it must add up. You have to do a system reset which causes your printer to start over and do a full purge of ink through your system. This is what happens when you do your first ink system set up when you open install new ink cartridges. To do a ink system reset you must first:
1. After your printer gives you a ink system failure you will need to press and hold down ok and cancel at the same time and then press the start button once. (make sure you hold the cancel and ok down until the system shuts down and then release).
2.Now (Again) hold the cancel and ok Button down and and press the on button again -making sure to keep holding down the cancel and ok until it shuts itself down again. It will seem like it is starting up again up will then just shut off. Now once it has shut off for the second time (It is VERY important that you have a new set of ink cartridges installed before turning on the system for the second time) This is because it will do a full ink purge and rid the trapped air in the system. If you have old ink in it or almost empty it will most likely not purge enough. A new set of ink works best- You can go back to your old ink after if you like and keep the "new" set for back up when the system fails again down the road (it will fail again -this is poor designing by HP).
3.Now once you have shut down the system and loaded a fresh set of ink (all 6 of the ink cartriges) you can now press the on button (at this time you should get a reset code the come on first and the printer will run its purging of the air and new ink.
4. You might have to do this more then once to rid all the air out of the system-keep trying and after 2 -3 times it will stop giving you the ink failure. I have fixed my printer many times by this fix for many years.