I have the Maxtor OneTouch 500GB today it died on me. The PC does not recognize the drive at all. (XP and Vista)
When I plug the power in I get a flash on the light and then it goes out. Sometimes it stays on. However, I can hear the HD turning and every 7 seconds while the HD is turning I get a sound as if some thing grinds for a mili second. On occasions the PC will sound the noise as if it sees the HD but to no evail it never maps the drive.
Sometimes when I insert the power cable the bubble indicates that the Driver to the Maxtor Onetouch is installing.
if you have any suggesstions please let me know. I have 1 year of edited video on this HD and need to back it up.
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I assume it does because I am getting power or at least I assume I am because the light works and the HD is turning? Could the USB power this much up?
Yes, I have tried it on two Vista machines and an XP unit.
Thanks.
Have you tried it on another PC, may be your OS
does the external power supply work?
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