If I push the menu button or one of the navigation buttons the back light goes out and the blue light for the power flashes. That is all I know. I plan on opening it up and trying to diagnose it myself but I do not know anything about these monitors so it will be a crap shoot. if you could help me with any ideas or a solution I would appreciate it.
I've had similar problems with mine and I did send it back to Zerox for repair while I took vacation in Thailand. They sent it back with no notice as to what was wrong. It has been working fine since Feb 07 I called them today and ask what they did to my unit. The reply was replaced an "inverter". Does this make sense Silverdragon? Being from New Zealand do you have an interest in sailing. You might visit my boat design website www.RunningTideYachts.com
I have found usually it is in the Power Section of the unit. Usually in the area of the main Heatsink and it is often the Electrolytic Capacitors.. not always but Often.. replacing thses on Spec is what I do anyway and often thats the fix.. Or otherwise simply "Shotgun" (replace all regardless) of the Discrete components on the Power Board with same or better components. Of course check the connections and Backlight etc B4 doing any of this.
Usually answered in minutes!