EPSON R300 I keep getting the Error messge: Close the cd/dvd guide. Even though the guide is closed. last week I had to push the guide tight into the printer in order to get it to work, but now it wont start up or work. Everytime I turn it on the error message comes up. Does this mean the sensor is blown? How do I fix it? Anyone know?? Cheers!Austin

4 more comments
Austin Plan May 11, 2007

Thanks a million friend! Just got the manual;...hope its not to techy
Anonymous Jan 12, 2008

any one fixed this problem????? any one fixed this problem?????
Anonymous Jun 07, 2008

error message close cd dvd guide although it is closed
gor_di Jun 11, 2008

My printer says..Paper not loaded correctly

and my computer says..Paper not loaded correctly close dvd guide

It was working perfectly then during a print run this came up
juniord Jul 07, 2008

I keep getting the Error messge: Close the cd/dvd guide. Even though the guide is closed. last week I had to push the guide tight into the printer in order to get it to work, but now it wont start up or work. Everytime I turn it on the error message comes up.How do I fix it?
Anonymous Mar 06, 2012

I have same problem and have confirmed sensor is at fault. Where do you get new ones? Have tried just about everywhere.

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.
Contributor
3 Answers

I have the r300 manual if any want it . obd 2 @ hotmail.co .uk

(take out the spaces) its about 10mb

Posted on Jan 12, 2008

Inky Fingers

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.
Epson Master
705 Answers

If you had to push the tray up hard, it could just be that the sensor is now mis-aligned and not detecting the draw is closed. You can check the voltages from the sensor to determine if the sensor is switching. Get yourself a service manual for the printer (aaprox £3.50/ $7.00) to help you get to the sensor and test it's funtion. Try http://www.TheServiceManualShop.com or http://mikeburton.tradebit.com/files.php/1003

Posted on May 04, 2007

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

0helpful

1answer

R300 error message close cd dvd guide the guide is closed but it will not print

Have you contacted Epson directly? I had a problem with the R200 some time ago and it was down to the tracking of the CD/DVD tray being out of alignment. Due to cost of the printers now it is not worth paying to get them fixed. Lookout for Epson deals where you can trade in your old R300 for a newer model. I still have my R200 still going strong and an RX858.I am sorry I have no firm advice to fix it direct.Mac#

Read full answer

Oct 25, 2011 • Epson Stylus Photo R300 InkJet Printer

8helpful

2answers

I keep getting the close the cd/dvd guide

When you flip the main cover up, and flip the CD/DVD tray down, look at the cartridge color guide label (the colored dots). See the LIGHT CYAN dot? Directly across from that dot around underneath the gray cover is supposed to be a little plastic fin. That fin pushes the sensor switch in the CD/DVD tray to let the printer know if it is open or closed. If it breaks off, then the printer always thinks the tray is open. If it's broken off, you will have to either stick a toothpick or something into the switch, or glue a new thin piece of plastic in its place.

Read full answer

Mar 01, 2010 • Epson Stylus Photo R320 InkJet Printer

0helpful

1answer

Close the cd/dvd guide

Is there a button for to close the CD/DVD guide? Your Printer stays on CD/DVD printing mode, that's why
Use it. IF NOT Reset the all settings, Check for your userguide Troubleshooting.
Check epson support page for helfull links.

Read full answer

Aug 12, 2009 • Epson Stylus Photo R300 InkJet Printer

0helpful

1answer

Espon 1400 prob. with vista close the cd/dvd guide. It is CLOSED!

I am having the same problem. I am on my 3rd printer from Epson in 2 weeks.
The solution may be to buy another brand, but I have more in Epson ink & paper than I have in the printer.

Read full answer

Jun 04, 2009 • Epson Stylus Photo 1400 Printer

0helpful

1answer

Epson Stylus Photo R300 Inkjet Printer When I try to print on a cd/dvd I line up the arrows hit print but it keeps telling me to close the cd/dvd tray, there is no way it will print with this tray.

The cd/dvd tray door has a small opening on right edge. Inside there is a slide switch. Use a toothpick to see if it is stuck. Check where it closes to the main body. A thin strip protrudes out to mate and close the plastic actuator of the switch. The door may not be closing well enough the actuate the switch. Make sure it is fully closed and retry to print. Also, there will be a small click as you raist the door before it snaps into place. If not, check to see if there may be some debris causing it to not actuate properly.
Good luck,

Read full answer

Feb 21, 2009 • Epson Stylus Photo R300 InkJet Printer

16helpful

6answers

Epson stylus photo R300 cd/dvd tray not set correctly

I had the same problem. Restarted the printer. Reinstalled the drivers. Scratched my head ... nothing! then I moved the printer away from the wall - problem solved! I can't say that this will work for you but if everything else is working, as it was and still is on mine then it's worth a try.
What I didn't realsie was that the cd tray comes out of the back of the printer when it's checking the alignment. I had inadvertantly pushed the printer back, too close to the wall. Moved it forward slightly and it's fixed.
Hope that solves it for everyone.

Read full answer

Nov 16, 2008 • Epson Stylus Photo R300 InkJet Printer

0helpful

3answers

Epson R300 printer cd/dvd tray

you can try and reset the printer if you dont have the tool let me no

Read full answer

Nov 15, 2008 • Epson Stylus Photo R300 InkJet Printer

0helpful

2answers

Epson 300

It sounds that there is a possible hardware failure concerning CD/DVD guide cover. We can try this to resolved that issue:

1. Turn off the printer.
2. Close & open the CD/DVD guide cover for three times and make sure that the CD/DVD tray is not inserted.
3. Close CD/DVD guide, Turn the printer on. If printer is ready, press the maintenance button.
4. Try printing again.

If the above step wont resolved that issue your printer may need to send to a nearest Epson Authorized Service Center.

--->>> Tirzo

Read full answer

Jun 04, 2008 • Epson Stylus Photo R300 InkJet Printer

0helpful

2answers

Error message

Simply open and close the door.
Look in the LCD is the door indicator off?

Read full answer

Jun 01, 2008 • Epson Stylus Photo R300 InkJet Printer

0helpful

2answers

Epson stylus r300

Hi Chillyslade,

Try this..

Close the CD/DVD guide, then press the

maintenance button.
If the CD/DVD tray is inserted, remove the CD/DVD tray, then close the CD/DVD guide

Hope this works, kindly let me know by providing your valuable rating.

Thanks,
Robosoft.

Read full answer

Jan 04, 2008 • Epson Stylus Photo R300 InkJet Printer