Can't download pictures

I just got my camera. The first few times it downlaoded pictures to my computer with no problem. Now it keeps telling me "cannot get the device information" And does nothing. Everything i have is new cables, camera, etc........

2 Answers

Anonymous

If you use a memory card.... may I suggest buying a card reader?

Posted on Jul 15, 2008

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2,985 Answers

I assume you are using the software as supplyied on the disk. Remove this software from the computer and try it on its own. Assumin it is a software problem Windows will find the camera and show it as a new drive in 'My Computer'from which you access the images try this and come back with the answer

Posted on Jul 19, 2007

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