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Firewire stopped The firewire connection on my camera stopped working. I can view playback in the monitor, but cannot move video from it to the computer. I have tried a new cable, I run power from the AC adapter and I have confirmed that the firewire connection is good by using a different camera. I did not have software to install to slave off video from the camera before but was having success with the Pinnicle Studio moving. I cannot obtain video in the Microsoft movie Maker either. I really like my compact camera and hope I can make it work. I don't find any settings in the menu to turn firewire on or off. I've also tried an analog connection and that is not giving me playback either, but I had not tried that before, so I don't know what that would have looked like before. Thanks for your help!

Posted by Tim Ray on

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Though you have checked the firewire card, try the process for your camcorder with a new firewire card.

Posted on Jul 10, 2007

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Hi and welcome to FixYa,

A firewire to USB will not work. It has to be firewire to firewire. A JVC GR-D240ek uses 4-pin, IEEE 1394 compliant Digital Video Connector [DV OUT] to connect a 1394 cable (also known as a FireWire or i.Link cable) to a laptop equipped with an equivalent IEEE 1394 port. Please note that some laptops firewire port could either be 4 pins or 6 pins.
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Soon as that connection as shown above is established, you can use Windows Import Video to capture / download the videos.

Other notes (from the same Windows Help link above) :
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Verify that the laptop's firewire port is 100% up to specs and totally compliant to IEEE 1394.

God luck and thank you for using FixYa.
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