I have never been able to use this printer because the paper does not enter correctly. Facing the printer, the paper is pulled to the right only, not entering the printer, just wrinkling. I have tried auto head alignment and manual but nothing works. Thanks for any help you can give me. Sally Miller (saliff)
Dodgecharger pretty much hit it on the head. If the paper pulls on the right, then there should be an obstruction on the left preventing the paper from moving through paper path. Look especially for a small bit paper leftover from a paper jam. Just remember, go gentle and go slow. Keep a small problem small.
A few possibilities exist: Look for something jammed in the paper path- by chance a paper clip, extraneous piece of paper, or even a broken piece of the printer itself. I'd guess there is a multi-section roller which pulls the paper, perhaps one section is slick- a tiny bit of oil or something on it. Something sticky (spilled pop) can goof things too. Anything amiss in paper path will foul up the paper feeding properly.
1> Open the sheet feeder cover and pull out the paper support.
Set paper, aligning the right edge of the paper to the cover guide with the paper's print side facing up.
Pinch and slide the paper guide to the paper's left side.
Note: Make sure to set paper lengthwise. Setting Credit Card sized paper long-side down by mistake may cause a paper jam.
Pull down the paper output tray supporting with both hands.
Pull out the extension completely.
Ensure that the Power lamp and the Auto Sheet Feeder lamp light.
Note: If the Cassette lamp lights, press the Paper Feed switch to light the Auto Sheet Feeder lamp.
If the Auto Sheet Feeder lamp does not light even after pressing the Paper Feed switch, Paper Source in the printer driver may be set to the setting other than Paper Feed Switch.
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