SOURCE: hp laserjet 2420 paper jam 13.20.00
Hi, check throughout the printer for small pieces of paper stuck, broken sensors etc, clean the rollers in the paper tray 2, check for wear. clean the registration rollers (under a metal flap under the print cartridge) do not clean the transfer roller (the spongey roller sitting under the drum!)
SOURCE: HP Laserjet 2420- Late Paper Jam
1) Your paper tray may be too full, makes it heavy to lift and not enough pressure for the pick up roller.
2) Pick up roller is slippery, wipe it clean with alcohol to make it abbrasive.
SOURCE: WE HAVE A PAPER JAM
You can attempt to remove the fuser from the machine to have better access to the paper inside. It is very easy to damage the fuser roller and film when removing a piece of paper wrapped around inside.
We recommend calling for service, but worst case is you try yourself and can't get the paper out then you would just order a new fuser.
We can get you the fuser. Just call 262-993-1551. We offer free shipping.
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