Question about iLO (2 GB) MP3 Player
I have been experiencing a problem with my mp3 player. I have tried to turn it on and all it does is flash the start screen. I can't get it to play and the only way I can get it to shut off is to take the battery out. I hvae only had this thing for 2 months. This was my first time using such a device. Please, any help would be greatly appreciated. My receipt is gone and it's been longer than 2 weeks. I purchased the player at my local Wal-Mart. Sincerely, Mrs. Rebecca Cylc
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Posted on Jul 06, 2008
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