Question about SanDisk Sansa e270 MP3 Player

Sound, no video

I've been downloading video files and putting them on my sansa using the converter software that came with it. Everything seems to be fine until I play the video. I can hear the video very clearly, but the screen goes completely black. Customer support seems to think that the downloads are corrupted files, but I've several videos from several different sites and get the same results. Any suggestions?

Anonymous Jul 28, 2008

I am having the same problem. The conversion tool looks like it worked and the file is shown on my e270, however when I play it I get sound and a black screen. I downloaded the latest version of Quicktime and tried it again and got the same results.

1 Answer

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8,597 Answers

Download the latest version of Quicktime

Posted on May 28, 2008

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1 Answer

I use the conversion software and it puts the

change your convert tools.
i want to recommend you have a try of Video Download Studio.
i believe you will attracted by its powerfun function.
get a tutoria from http://online-video-converter.net/
get a free version from http://www.downloadvideos-convert.com/download-videos-music
hope it can help you more or less

Jun 08, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Downloading videos

You should try using Windows media Player and Sync the device and transfer it through Windows Media Player. The files should work as .wmv. Let me know if you have questions with this or run into any problems

Jun 13, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

HAVE A BIG PROBLEM

From pp. 19-20 of the manual:
You can use the Sansa Media Converter to transfer photos and videos to your
Sansa player (available for download at www.sandisk.com/support/sansa).
The Sansa Media Converter supports the following import media types:
• Still Image Files: JPEG, TIFF, PNG, BMP, and GIF.
• Video Files: AVI, MPEG-1 & MPEG-2 in MPEG, MPG, MPE or VOB
(unprotected) formats. MPEG-4 in AVI format, DAT, ASF, QuickTime MOV,
and WMV.
Loading Content 20
NOTE: QuickTime 6.5 or higher and Windows Media Player 9 or 10.0 are required
for QuickTime MOV file. Error message will appear if not installed.
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

Apr 07, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Wont let me put certain videoes on

p.20 of manual:
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

Mar 11, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Tranfering video to device through video software

The Media Converter software will only recognize certain video types for conversion.
p.20 of manual:
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

Mar 09, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer