Sound, no video

I've been downloading video files and putting them on my sansa using the converter software that came with it. Everything seems to be fine until I play the video. I can hear the video very clearly, but the screen goes completely black. Customer support seems to think that the downloads are corrupted files, but I've several videos from several different sites and get the same results. Any suggestions?

Anonymous Jul 28, 2008

I am having the same problem. The conversion tool looks like it worked and the file is shown on my e270, however when I play it I get sound and a black screen. I downloaded the latest version of Quicktime and tried it again and got the same results.

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Download the latest version of Quicktime

Posted on May 28, 2008

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Related Questions:

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1answer

I use the conversion software and it puts the

change your convert tools.
i want to recommend you have a try of Video Download Studio.
i believe you will attracted by its powerfun function.
get a tutoria from http://online-video-converter.net/
get a free version from http://www.downloadvideos-convert.com/download-videos-music
hope it can help you more or less

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Jun 08, 2009 • SanDisk Sansa e260 MP3 Player

tip

Enjoy Video and Music on Sansa View, Sansa Fuze, MP3 Media player

Questions: You are so excited to the large capacity and nice sound quality of Sansa player, yet you are confused to put your favorite videos to your Sansa Fuze, Sansa View, Sansa MP4 Movie and other Sansa players. How to convert MP4, MOV, M4V, AVI, FLV, SWF, MPG, ASF, WMV, MP3, AAC, M4A etc. to Sansa media player? This guide enables you to full enjoy on your Sansa MP3 and Video player by Sansa Video Converter for Mac. Solution: step by step guide to enjoy music and video on Sansa media player.
Preparation:
Software: Doremisoft Sansa Video Converter
System Requirements: OS Supported: Mac OS X v10.5
Hardware Requirements: 512MB RAM, Super VGA (800×600) resolution, 16-bit graphics card or higher
Solution: step by step guide to enjoy music and video on Sansa media player.
Download Now
Step1: Connect your Sansa video or MP3 Player to your computer through the USB connection.
Step2: Download Sansa Video Converter for Mac and run it.When you have installed this Sansa Video Converter, it will pop up the screen like below.

Step3: Add Video or audio files to Convert.Click "Add File" button to load your videos from your computer. Select the video files you want to convert. Also you may preview your video by clicking the left play button.

Step4: Preview and Select Click a file in the List or select several files. You could preview videos to play the file.

Step5: Edit the video with the function button:Clip(Merge, +/-), Edit(Crop, Effect, Rotate), Settings
(1)Clip:
You can cut your long videos into small clips or get more than one segaments just clicking "+/-". Besides, merge two or more video files into the whole successive one.

(2)Crop:
This function helps you cut off the undesired area from your movie video and choose your favorite clips to convert.

(3)Effect:
In the "Effect" selection, You could tune the Brightness, Contrast, Saturation and Volume to get special effect movie, in addition, you can Select Emboss, Gray, Old Film effect from Special Effect.

(4)Rotate:
Change video play direction in180, horizontal or vertical way to watch videos.

(5)Settings:
If you want to customize the output video’s quality, you can click the "Settings" button to open the settings window and set video Resolution, video Bitrate, Audio Channels, Audio Bitrate. Also, if you do not set them, the software will use the default setting to convert.

Step6: Select the format for your Sansa files. You may select "Sansa Video MPEG-4 (*.MP4)".
Tips: This format is to generally use. If you want to convert your videos into portable players you'd better select format according to your player. Then the output videos would be much more compatible with your player.

Step7: Start to convert the files.Check: Click the right convert button. The converting process will begin. Please wait before the converting successful in a few seconds.
Well done. Now you can enjoy your favorite music and videos on Sansa player everywhere.

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on Feb 25, 2010 • Computers & Internet

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1answer

Downloading videos

You should try using Windows media Player and Sync the device and transfer it through Windows Media Player. The files should work as .wmv. Let me know if you have questions with this or run into any problems

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Jun 13, 2008 • SanDisk Sansa e260 MP3 Player

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2answers

HAVE A BIG PROBLEM

From pp. 19-20 of the manual:
You can use the Sansa Media Converter to transfer photos and videos to your
Sansa player (available for download at www.sandisk.com/support/sansa).
The Sansa Media Converter supports the following import media types:
• Still Image Files: JPEG, TIFF, PNG, BMP, and GIF.
• Video Files: AVI, MPEG-1 & MPEG-2 in MPEG, MPG, MPE or VOB
(unprotected) formats. MPEG-4 in AVI format, DAT, ASF, QuickTime MOV,
and WMV.
Loading Content 20
NOTE: QuickTime 6.5 or higher and Windows Media Player 9 or 10.0 are required
for QuickTime MOV file. Error message will appear if not installed.
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

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Apr 07, 2008 • SanDisk Sansa e250 MP3 Player

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1answer

Wont let me put certain videoes on

p.20 of manual:
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

Read full answer

Mar 11, 2008 • SanDisk Sansa e260 MP3 Player

0helpful

2answers

Tranfering video to device through video software

The Media Converter software will only recognize certain video types for conversion.
p.20 of manual:
Sansa Media Converter software lets you convert photos and videos as appropriate,
and then transfer them to your Sansa player. Sansa Media Converter offers
features such as cropping, rotating, and resizing before transferring them to your
player as well as the ability to transfer photo and video files to your microSD card.
Refer to the Sansa Media Converter software for file formats supported.
To transfer photos and videos to your Sansa player, follow these steps:
1. Connect the Sansa player to your computer.
2. Select Converter using Sansa Media Converter on initial connection.
3. Click Add Media to select photo or video files to be converted.
4. The Sansa Media Converter will store all converted files in My Album. Click
the Album Name box and type in the name you want.
5. Click to start the conversion process. A status box will appear
showing which file(s) are being converted.

Read full answer

Mar 09, 2008 • SanDisk Sansa e260 MP3 Player

0helpful

1answer