User Intervention Required Message Epson TMU375 receipt printer

I'd guess you have a paper jam, maybe even tiny piece.
Check error message on printer's panel. try turn off for 10min.
turn back on. Users manual on software install CD may help understand message.

Sir/Madam

i suggest You download Epson Printer Driver From official Epson Printer Website and Perform Below Following Step Mention On Epson website on Below, i hope You Fix Your Epson Printer problem,

1. About this software This package includes the following two software programs to use with an EPSON TM-T81 printer. 1) Windows Printer Driver This driver is a Windows Printer Driver for the TM-T81 printer. This driver makes it possible to print from a Windows application.

2) StatusAPI StatusAPI is a program that works in conjunction with the TM-T81 printer driver. It offers an Application Program Interface for obtaining the printer status whether or not the printer is printing. This API makes integrating printer status handling functions with applications more simple. For detailed information, please see each reference manual. The driver operation has been verified with the following operating systems. Windows 7 Ultimate SP1 32/64bit Windows Vista Ultimate SP2 Simplified Chinese 32/64bit Windows XP Professional SP3 Simplified Chinese 32bit Windows Server 2008 R2 Enterprise SP1 64bit Windows Server 2008 Standard/DataCenter SP2 Simplified Chinese 32bit Windows Server 2008 Standard SP2 Simplified Chinese 64bit Windows Server 2003 R2 Enterprise SP2 Simplified Chinese 32bit Windows Server 2003 R2 Standard SP2 Simplified Chinese 64bit Windows XP Embedded 32bit SP2 Windows Embedded Standerd 2009 32bit Windows Embedded POSReady 2009 32bit This driver is not supported by Windows 95/98/NT/2000 and Windows XP 64bit. EPSON IM series PC or IBM compatible PC Supported Printers EPSON TM-T81 The printer driver operates regardless of the pritner firmware version. 2. Supplied Files APD_415bSC_T81.zip : Printer Driver,StatusAPI installer with manuals Refer to the installation manual APD4_T81_Install_SC_RevE.pdf. 3. Remarks - For detailed information, please read each manual that is created by the installation. -When an error message is displayed during installation, the following procedure may enable to recover from the error. 1) Specify the uninstall option, and execute the installer "APD_415bSC_T81.exe /uninstall". 2) Remove the error factor.

3) Execute the installer "APD_415bSC_T81.exe". -Characters may not be printed correctly when using Easy Print of Windows Server 2008. For detailed information of this problem arising from the operating system, see the following web page provided by Microsoft Corporation.download epson biz com

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Epson Printer Support

This is a firmware bug that was resolved after ver 4.13, you may need to contact epson support to request a copy or upgrade as it is not downloadable through standard sources

how to get Epson printer online

Please get it here : www.epson.co.id/epson/drivers/driver_download.htm
www.printcountry.com/drivers/EPSON_DRIVERS.asp
Jay lkqw

install the driver n check by replacing the u.s.b cable n switching it on different ports

I spent a good week trying to find an answer to this problem... and finally I HAVE THE SOLUTION!!


it's to do with the Port settings.

go to BIOS and change the port settings on your computer.

there are a number of different options that can be selected, just try them one by one, the one that worked for me was "Normal" try that one first, but it may be differnet depending on the printer.

if your LPT port is using it's own driver (not using BIOS to run) you cant change the settings using the BIOS. see if you can change it useing the settings for the dirver. if not try updating the driver. if that doesn't work, and nothing else works, reinstall Windows, that should fix the problem as a last resort.


good luck.

I had the same problem with the user intervention required status on the printer. I tries reinstalling it several times through the Epson Driver Utility but got the same message each time. I got it to work after making two change but do not know which one (if either) got it to work. First i uninstalled the printer driver through Add/Remove Programs and not through the Driver Utility. I also set Dip switch 1-1 to on which enables auto line feed with parallel interface, with other interfaces this switch changes other things.

http://h20000.www2.hp.com/bizsupport/Tec...

The link above may help you. It applies to HP printers,but
might solve your problem with your Canon printer.

print the self-test, push the feed botton while powering on...
you can see there the serial interface...
baud rate, data bits, parity, stop bit etc...
then go to the printer and faxes,
right click the epson driver and click properties...
go to the ports window...
click on the epson tm u220 reciept.
click configure port...
adjust the baud rate as same as in the self test...
it works...