I am in colorado springs Colorado.I dropped my Zoom H4 recorder yesterday and the USB port broke. Where can I get it repaired?

This page has a download for a driver........ https://www.zoom-na.com/products/field-video-recording/field-recording/zoom-h1-handy-recorder

Also try a different cable....... Good Luck!

Try updating your device software : http://www8.garmin.com/support/collection.jsp?product=010-00622-45 Also, update your Webupdater software as well. And if neither works you may want to try a separate USB port as well. Hope this helps!

Hi there,

Better to update the colorado firmware to fix the certain problem on your unit.

Updates & Downloads Colorado 300 software version 2.90
Download (3.46 MB)
Installation Instructions

1. Download the self-extracting archive file for your Colorado onto your hard drive.
2. Connect your Colorado to a free USB port on your PC with the correct PC interface cable.
3. Allow your Colorado to initialize and enter USB mode.
4. Unzip the files in the archive by running the downloaded executable file.
5. Follow the instructions provided by the launched update application on your computer.

Hope this initial info/idea helps.

Thank you for using fixya

You need to upgrade the H4  firmware from Zoom website
http://www.zoom.co.jp/english/download/software/h4.php

You will need an external SD card reader.
Good Luck

Upgrade firm ware from Zoom website
http://www.zoom.co.jp/english/download/software/h4.php

You will need an external SD card reader.
Good Luck

If you are using a Mac running Leopard (Sys 10.5), you need to upgrade the H4  firmware from Zoom website
http://www.zoom.co.jp/english/download/software/h4.php

You will need an external SD card reader.
Good Luck

I may possibly have solved this. I didn't realise that when I log off from Cubase, the ASIO driver returns to the Multimedia ASIO driver, which seems to be the default setting.

Every time I want to record with the Zoom H4 in future I'll need to reconfigure the ASIO driver to the H4 one.

I thought once I'd set the driver, it would remain there every time Cubase booted up. Apparently not.

if you are using a Mac running Leopard (Sys 10.5), you need to upgrade the H4  firmware from Zoom website
http://www.zoom.co.jp/english/download/software/h4.php

You will need an external SD card reader.
Once you do this, you can them plug in the Zoom to the mac with a usb cable, then select Connect to PC with the jog wheel.
The disc should show up on you desktop, and then you can download the files - (Should be in the folder marked STEREO)
Good Luck

Hi Ken,
I'm sorry to hear that you're having trouble uploading the recordings from your Zoom H4 to the Cubase LE software. Have you tried connecting the Zoom H4 to your computer via USB and then importing the recordings directly into the Cubase LE program? You may also want to make sure that you have the latest version of the software installed on your computer, as well as the latest drivers for the Zoom H4. If you are still having difficulty, please don't hesitate to contact the Zoom or Cubase support teams for further assistance. I hope this helps!

Don't know if this is the problem in your case ... but here's what I did:
Note: I have Win XP
Previous to attempting connection between laptop and H4 as an audio interface I updated the H4 firmware to ver2.4 and connected to the laptop successfully as a card reader. From the laptop, I could see files I knew were on the H4 card.
... but when I tried connecting in Audio I/O mode, my laptop didn't know what to make of the H4. There was a USB mass storage driver associated with the H4 - I could see this from the "Device Manager". I "uninstalled" the USB driver associated to that "unknown" USB device. I terminated the audio connection on the H4, then reconnected. !!! It was recognized as "USB Audio Device" in the "Sound, video and game controllers" section of the "Device Manager". Before, it was listed under "Universal Serial Bus controllers" as a generic USB device with a yellow warning highlight indicating there was something wrong.
Hope this helps!