I have just bought a logitech mx518 mice, and I have heard from some of my friends say, there are quite a lot fake mx158 on the market, so I am quite concern about this one I just bought. Do you know how I can tell it's a fake or authentic? Many thanks!
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Re: How do I know it's authentic
Kind of a hard question to answer since there isn?t one simple one answer. Here are some things to look for:
1) Buy from a reputable well know brick and mortar on-line store; if buying from Ebay make sure the person has been selling for at least six months with few, if any bad ratings.
2) If the price is way lower than the open market is charging then it?s probably stolen or counterfeit, none of which you want.
3) Check out the packaging, Logitech?s printing and packaging is very professional looking. If you have a cheap box/CD and poor printing you probably have a counterfeit.
Good luck and please don?t forget to rate this post.
Thx tomj23, I have searched over internet and found another possible solution, it might be true, which is under your "device manager", found "mouse", if it's genuine, then it will show the name with the word "logitech" on it, if's fake, then it will just have some other words showing like "USB devices"
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Please uninstall any logitech software version present on your OS (if available) -
Then please proceed to clean boot.
( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 )
-> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device.
-> Go to device manager
-> Delete all the USB HOST CONTROLLER -- All of them --
-> The host controller might reinstall them itslef, let the computer handle the reinstallation
-> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon )
-> Once reinstalled, clean boot
-> Reinstall the software if available and/or plug the hardware when needed.
-> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
Thanks and have a nice day !