Question about Kenmore 4.5 cu. ft. Oasis Canyon Top Load Washer
I already have had experience with Kenmore products, and it depends on which store - it's not consistent. I have absolutely NO problem with having a washer/dryer without the bells and whistles -- unfortunately I haven't found a basic (basic front OR top loader?) pair that will handle the king size comforter -- I was hoping someone would be able to point me in the right direction for that? Is the new breed of canyon top loaders a good choice over front loaders for comforters and quilts, and which models that can handle a comforter offer the old fashioned contacts and switches over the logic boards that seem to 'go out' too much? The advice for Sears is okay...it's just that Sears is inconsistent. My father has had multiple problems with Sears repairs regarding both a refrigerator and a television set over the past few years, prompting him to write a letter to the CEO (he hoped it would get to him anyway) with several copies up the line. They eventually did do something, but it wasn't satisfactory and my father tends to avoid Sears for this inconsistency with service. From some of the replies, it's over 2 weeks to repair this model for some, and others get an immediate replacement. Where could I go to get reviews on Sears service "in my area?" If I call the service center, of course they will say their own service is good.
SOURCE: BEFORE I BUY --
SEARS SELLS AND REPAIRS KENMORE PRODUCTS. THEY ARE REASONABLY PRICED AND HAVE GOOD WARRANTIES. THE BEST PART IS THEY HAVE THERE OWN SERVICE AND MAITENCE DIVISION IN ALL MAJOR CITIES. BUY A WASHER AND DRIER WITH JUST THE BASIC CONTROLS ... ALL THE NIFTY STUFF IS JUST THAT ... NIFTY STUFF THAT IS USELESS. YOU DONT NEED 20 ERROR CODES TO TELL YOU WHAT IS GOING WRONG WHEN HALF THE TIME ITS THE LOGICBOARD THAT IS DEFECTIVE. I STRONGLY RECOMMEND NOT BUYING ANY WASHERS AND DRYERS WITH "FUZZY LOGIC" OR MODELS THAT HAVE ALL THE LATEST "BELLS AND WHISTLES". ALL REPLACEMENT PARTS ARE VERY EXPENSIVE AND ARE JUST SOMETHING ELSE TO GO BAD. I HAVE BEEN IN THE HVAC&R BUISNEES AND HAVE REPAIRED ALL MAJOR APPLIANCES FOR OVER 40 YEARS ... WITH ALL THE NEW GAGETS ... I AM GLAD I AM RETIRED.
Posted on Apr 29, 2007
Hi, UNPLUG the washer and shut off the water. Remove the lower front panel and you can access the water pump. You will need a wet/dry vaccuum to **** up the water as you open the sump cap on the pump. Spmetimes you can lower the drain hose into a bucket and get water out. Once the water is removed, open the cap and see if the filter is plugged as well as the pump inlet/outlet ports. This is common. If there are no obstructions, check voltage to the pump. it should get 120V.
I hope this helps you. Please let me know if I can assist you further.
Posted on Jul 04, 2009
You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.
Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.
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Posted on Sep 17, 2010
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