SanDisk Sansa e250 MP3 Player Logo
Posted on Dec 30, 2008

My sansa e250 mp3 player just fell down, after that, when i restarted it it is just showing the blue light but not showing the display on the screen. Any help would be appreciated.

  • nukala_ravi Dec 30, 2008

    Awesome very helpful it started immediately great thanks.

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1 Answer

corey_421

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  • Posted on Dec 30, 2008
corey_421
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Drop it again from a similar height

OK this is going to be hard to believe....the exact thing happened to mine. It dropped about half a meter onto a concrete floor and showed up with a blue screen and wouldnt shut off.
I unscrewed the back panel and unplugged the battery hoping that it would reset. After several restarts and unplugged batteries it was still unresponsive with the blue screen of death. So like any good tech i tried to reproduce the sequence causing the failure. I dropped it onto my work bench and plugged the battery back in. Worked perfectly after that and has continued to work perfectly since (nearly a year later).
I made sure i covered it with one of those cheap silicone covers after to hopefully absorb some shock after i got it working again. After a year of brutal treatment on military exercises this is the one and only problem i've ever had with my sansa.
Good Luck

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Probably hardware damage, but you can try the following "soft" fixes:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

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Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
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If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
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Do a Firmware upgrade first - http://www.sandisk.com/sansa/#/support-0/
Enter Sansa e200 series

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HELP ME

hold down the power button
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