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Normally all readers have a mechanical system that can be accessed from the front or the back of the reader to open using a small tool. Normally it's a little hole (like on smartphones) where you can insert a metal piece and push on it to eject the drawer.
Assuming of course the iMac is otherwise running and functioning normally, this would indicate that the drive has gone bad. Usually, when you first turn on the computer, you'll hear the drive make a sound. If this is not happening, either there is a disk stuck in it or the drive is defunct. visit this page for some tips on ejecting a stuck disk. If that does not work, you will need to replace the drive.
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