Printer stopped working claiming the jobs have been 'stopped' and giving no explanation.

My Epson Stylys DX4800 suddenly stopped working, indicating when I double clicked on the logo that it had 'stopped' the job. When I tried to 'resume' it seemed to be opening the printer connection but was unable to continue and again flagged up that the job had stopped'. I am unable to print, or to find an explanation for the printer's continued flagging up of 'stopped' when I try to print a job. I have tried restarting my computer, unplugging the USB and printer connection and re-connecting, re-installing the software via the internet website, all to no avail.

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Hi Plug out the usb cable from the cpu. Try deleting the printers from the printers window(START, Printers and Faxes), uninstall the software. Power off the printer and unplug power adapter. After the printer has been deleted from the printer window, plug it back in and reconnect back to computer. Then try a new installation of the printer and software. The pending documents that have been stopped should now not be in the spooled documents.

Posted on May 02, 2007

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