Printer stopped working claiming the jobs have been 'stopped' and giving no explanation.
My Epson Stylys DX4800 suddenly stopped working, indicating when I double clicked on the logo that it had 'stopped' the job. When I tried to 'resume' it seemed to be opening the printer connection but was unable to continue and again flagged up that the job had stopped'. I am unable to print, or to find an explanation for the printer's continued flagging up of 'stopped' when I try to print a job.
I have tried restarting my computer, unplugging the USB and printer connection and re-connecting, re-installing the software via the internet website, all to no avail.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Printer stopped working claiming the jobs have been...
Plug out the usb cable from the cpu. Try deleting the printers from the printers window(START, Printers and Faxes), uninstall the software.
Power off the printer and unplug power adapter.
After the printer has been deleted from the printer window, plug it back in and reconnect back to computer.
Then try a new installation of the printer and software.
The pending documents that have been stopped should now not be in the spooled documents.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Most likely one of the ink cartridges is out of ink. The Epson printers I'm familiar with all will not print if any one of the cartridges is empty. Most likely it will tell you which cartridge needs replacing.
hey wildd, Try unplugging the printer from the electrical source for "several" minutes. Shutdown the computer too. Turn on the printer, then turn on the computer. If that doesn't work go the whole mile. Uninstall all printers and software. download the latest drivers from Epson.
This link is to the epson site and your machine. Download the drivers from here.
Have you had any paper jams lately? Make sure there aren't any pieces of paper stuck or any other debris. How about the print properties, or open print jobs? what does it show when the job stops.
Let me know what happens.