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Question about Dell 3100cn Laser Printer

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Envelope printing I cannot print envelopes using my Dell 3100cn. It will print w/o any problems from the main paper tray, but not envelopes.. I get an error message telling me to load MPF envelopes #10 and Load MPF covers1. However, I have loaded the envelopes. I don't know what Covers 1 is. Help! Thanks...Jerry

Posted by Jerry Feldman on

  • 2 more comments 
  • Jerry Feldman May 11, 2007

    Yes, I changed computers and the new one has the Vista operating system. The previous computer had the XP system. Were you able to correct the problem?

  • Anonymous Mar 13, 2014

    How do I print envelopes from Tray 1 of Dell 2350dn

  • Anonymous Mar 25, 2014

    how do I load envelopes?

  • Anonymous Mar 29, 2014

    how do I print on an envelope

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5 Answers

Anonymous

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Got a 3100CN and had the same problem but found that a) Changing paper size from the web doesn't work but b) Go to the printer control panel on the printer and use the menu to set the paper size for the MPF tray for FREE. Now your application under windows will overide the whatever the printer thinks and will print. Envelope via Word all work without problem. Suggestion . Configure two printers one B&W using tray one and one colour using MPF and you can now quickly select whether to use colour or b&w. Regards John N - N2UYI/G7LTQ

Posted on Jun 02, 2007

Chad Brooks

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I don't think is going to be particularly helpful, but it seems to be a problem with the printer's MPF tray. I've spent several hours trying to get the thing to work and print to different paper sizes, but it always is a hack to be able to get it to do what I want. I have noticed that if I set the paper in the tray and then go in to the properties dialog in the print menu and go to the "Paper Tray" tab and set the MPF tray to the same settings that it works more often. You also have to set the paper size on the "Paper" tab to what you are expecting. I don't know why Dell's drivers aren't capable of handling all of that more elegantly, but it seems to be a common complaint.

Posted on May 31, 2007

Jesse F Goodwin

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Printing envelopes with canon mg5320

Posted on Feb 19, 2014

Anonymous

The issue has been resolved. It was not the printer, but the operating system. As was suggested, I hooked the 3100cn up to my old laptop which uses a XP operating system and the envelopes printed properly. A Dell tech walked me through settings adjustments to allow the Vista operating system to work with the 3100cn.

Posted on Jun 01, 2007

Anonymous

Jerry, are you using Vista? The same thing is happening to me and I used to be able to print, but don't remember if it started happening after I changed o/s

Posted on May 11, 2007

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Smaller items will only feed crookedly into the printer document

Check to see if you are feeding the envelopes and 4x6 cards/photo paper correctly.

Both envelopes and 4x6 cards must be loaded and centered on the paper exit tray (not inside the paper input tray).

Printing envelopes:
  • Up to 15 envelopes can be loaded at a time.
  • The print side of the envelope faces down.
  • The envelopesare centered on the paper exit tray.
  • You print the envelopes with Landscape orientation.
Printing cards:
  • Up to 35 greeting cards, index cards, postcards, or photo cardscan be loaded at a time.
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  • The cards are centered on the paper exit tray.
  • You select Automatic, Normal, or Photo print quality.

For images on how to correctly load the paper, download your printer user's guide:
http://support.dell.com/support/edocs/systems/prn946/en/index.htm
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make sure that the manual feed tray is not set as default make sure you main tray is
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you need to select tray #1, manual feed.
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How to print an envelop

nstructions Use the following steps to ensure that you are ready to print envelopes. Your printer can have either a single envelope or multiple envelopes loaded and ready for printing.
  • If you are printing a single envelope, you can use the single envelope slot and leave your paper in the lower (IN) tray. This allows you to print the envelope and then a letter.
  • If you are printing a stack of envelopes, use the lower (IN) tray for loading the stack of envelopes.
To Load a Single Envelope
  1. Do not remove the paper from the lower (IN) tray. Be sure the card guide is in the down position, before using the single envelope slot.
  2. Remove a single envelope from its packaging.
  3. Slide the envelope evenly into the single envelope slot. The single envelope slot is located on the right side of the upper (OUT) tray. The envelope should be loaded with the address side down (flap side up).
  4. Make sure the creased flap edge of the envelope aligns with the right side of the single envelope slot.
  5. Slide the envelope through the slot until it stops. Make sure the envelope is not bent and is straight in the envelope slot.
    NOTE: To minimize print skew, use envelopes with rectangular flaps rather than triangular flaps.
To Load Multiple Envelopes
  1. Slide the paper width adjuster to its leftmost position.
  2. Pull out the paper length adjuster and remove any paper from the IN tray.
  3. Remove up to 20 envelopes from their packing and tap the short edge of the envelopes on a flat surface to even the stack.
  4. Slide the envelopes evenly into the IN tray, address side down (flap side up).
  5. Slide the paper width adjuster to the right until it gently touches the left edge of the envelope stack.
  6. For size Invitation A2 and C6 Envelopes, press the inside of the paper length adjuster handle to release and lower it.
  7. For all sizes of envelopes, push the paper length adjuster in toward the envelopes until it stops. Make sure the envelopes are flat in the lower tray and not bent.
Set up the Printer Properties
  1. Select Start on the taskbar. Choose Settings, then Printers. Right-click the printer. Select Properties from the pop-up menu.
  2. Select the Paper or Setup tab depending on the version of the printer driver software.
  3. In the Paper Options section, select the desired envelope size from the Paper Size drop-down box.
  4. Click OK.
Print Print the envelope from your chosen program. From most applications, just select the File menu, then choose Print. After Printing the Envelopes Reset the printer and the printer properties for the kind of printing you will be doing next.
  1. Remove any remaining envelopes from the lower (IN) tray.
  2. Slide the paper width adjuster to its leftmost position.
  3. Load the desired paper into the lower (IN) tray.
  4. On the computer, Select Start on the taskbar. Choose Settings, then Printers. Right-click the printer. Select Properties from the pop-up menu.
  5. Select the Paper or Setup tab depending on the version of the printer driver software.
  6. In the Paper Options section, select the desired paper size from the Paper Size drop-down box.
  7. Click OK.

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Put envelope in bypass tray. Print on it.
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I'm running Vista and I thought there MUST be a way to print envelopes! So, this is how I figured out how to print envelopes perfectly! No doubt, this would be how the manual would instruct, but it's apparent that none of us are able to locate our printed copies, right? Guilty as charged!

Slide paper tray out; remove paper you have loaded in your tray. Set envelope in tray (face down, with top of envelope flush left) and adjust both side bars (designated as "1" in paper tray diagram - visible when all paper is removed from paper tray) so that they are flush against envelope. Slide back bar (designated as "2" in paper tray diagram - visible when all paper is removed from paper tray) so that it is flush with edge of envelope. Click print.

Believe defaults are set to #10 envelope. Envelope options - check / click on the following: face up, clockwise rotation and "Feed from" Auto Select. Click on / highlight the 5th envelope depicted in the top row of envelope examples.
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Be sure you have set the PRNIT PREFFERENCES on your program that you are using to print the envelope to accept a #10 envelope and not 8.5x11 paper, you ALSO must set the PRINTER PREFERNECE to MANUAL FEED and not automatic so it won't look to the paper tray.
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Print job will not print from the manually feed tray unless I select the Go button for it to process

Table 3-7. Paper Handling Menu
Item Values Explanation
ENVELOPE FEEDER
SIZE=COM10
For supported paper sizes
see page 1-12.
This item appears only when the
optional envelope feeder is installed.
Set the value to correspond with the
envelope size currently loaded in the
envelope feeder.
ENVELOPE FEEDER
TYPE=PLAIN
For supported paper types
see page 1-12.
This item appears only when the
optional envelope feeder is installed.
Set the value to correspond with the
envelope type currently loaded in the
envelope feeder.
TRAY 1 MODE=
FIRST
FIRST
CASSETTE
Determine how the printer will use
Tray 1.
FIRST: If paper is loaded in Tray 1,
the printer will pull paper from that
tray first.
CASSETTE: A paper size must be
assigned to Tray 1 using the
TRAY 1 SIZE option (the next item
in this menu when TRAY 1
MODE=CASSETTE). This allows Tray 1
to be used as a reserved tray.
TRAY 1 SIZE=
LETTER
For supported paper sizes
see page 1-12.
This item appears only when TRAY 1
MODE= CASSETTE. Set the value to
correspond with the paper size
currently
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Envelope Feeder is not accepting the command

> Home > Support & Drivers > Knowledge Base

Solution --> Phaser 4400 Printer: Printing envelopes

Printing EnvelopesEnvelopes can be printed from the optional envelope feeder, the Multi-Purpose Tray, or Tray 1, 2, or 3.
Guidelines for envelope printing
  • Use only paper envelopes.
  • Do not print on the back of the envelope.
  • Never use envelopes with windows, metal clasps, or exposed gummed surfaces.
  • Keep unused envelopes in their packaging to avoid the effects of moisture and dryness, which can affect print quality and cause wrinkling.
  • Envelopes may wrinkle depending on weight and stiffness of the envelope.

Many applications include a tool for creating an envelope document. For example, Microsoft Word includes an Envelopes and Labels feature in the Tools menu. Be sure to:
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  • Clear Clockwise Rotation.
  • Select the feed method with the image centered and the stamp on the envelope to the upper left.

caution_image88x30.gif Never use envelopes with windows, metal clasps, or exposed gummed surfaces; they can damage the printer. Damage caused by using unsupported envelopes might not be covered by your printer's warranty.
note_image33x30.gif Note: The heat from the printing process can melt certain types of envelope glue. If the envelope flap sticks shut after printing the test print, tuck the flaps inside the envelopes when printing the remaining envelopes. Printing envelopes from the envelope feeder
  1. Insert the envelopes into the envelope feeder. For more information, refer to the Trays section of the Trays and Paper Guide on the Interactive Documentation CD-ROM.
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