Could be gears or also a piece of paper in fuser causing a jam that is stopping the fuser from turning also check the "fingers" are not stuck up or are off their springs fingers help separate paper from the roller but can cause jamming if not in correct position
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That sounds like a fairly simple fix - using your printer's model number, do an online search for replacement parts. If you're fairly handy, you should be able to do the job yourself. If you have a friend or relative who's handy, they should be able to do it. A typical commercial shop will probably charge quite a lot of money (possibly more than the price of a replacement printer) to do the job.
Post the exact error message indicated on the printer LCD. 13.01, 02 paper feed issues, worn rollers or jammed paper inside of paper feed assembly.13.05, 06 fusing assembly issues, broken sensor flag in fuser or worn busing on fusing rollers (fusing assembly will be noisy or making grinding sound.) If this the issue being noisy, the fusing assembly has to be replaced along with one of the drive gears, about a 30 min. of work.
There are two drives in the printer. One moves the print head (cartridge) back and forth across the paper. Check to see if the "rubber band" drive belt is slipping or broken off. There is also a roller motor which feeds the paper. This has nylon gears which can make a grinding sound if one of the gears gets stuck. Make sure there are no pieces of paper stuck in the gears.
it may be feeding from the wrong tray. i was trying to copy short paper and it was feeding from the long paper section. this caused it to stick ever time. make sure the machine is feeding from the right tray.
You could have a paper jam that's jamming the gears that turn to feed the paper. Make sure there's no paper inside jamming up the roller bar. The other possibility is that you have a stripped gear, that is chattering when it tried to drive the paper feed roller.
The clicking sounds seems to be made by the small gears on the side of the tray. When you move the gears, it should push a plate beneath the paper upwards, and the paper with it, allowing the paper to be feed.
I'm not sure what I did to fix it. I removed the paper and cleaned both feeding rectangles (to the front of the tray -- nearest you). One is underneath the paper and the other is in the front, center.
I then made sure that, when I move the biggest gear (the one that isn't round) that the paper moves upwards.
Take it back for a full replacement, it sound like it has a few faults, why be stuck with it, you have the right to fair trading, which states your product must do wahta it should for a reasonable amount of time. Just out of box and faulting already is not reasonable!!! Hope you hace receipt.