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Anonymous Posted on Oct 06, 2012

Error code c4

I have: Cleared the tangled bobbin thread Retreaded spool and bobbin thread Turned machine off Pulled top thread with pressed foot up and then down Removed plate and bobbin casing to ensure no other thread Please help!

  • Anonymous Oct 07, 2012

    Debbi, Thank you for the suggestion. I changed out the needle and have confirmed that my bobbin is turning counterclockwise. I guess I'll be calling the Tech Support line at 8:00 AM CST tomorrow morning. I was going through each of the various stitches when the bobbin thread tangled inside the bobbin case. I removed the tangle and have been through all of the troubleshooting tips I could find and/or think of (aside from what the manual explains to do). THANK YOU for trying to help me out. :)

×

1 Answer

Debbi's Sewing Machine Repair

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  • Singer Master 7,365 Answers
  • Posted on Oct 07, 2012
Debbi's Sewing Machine Repair
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Joined: Jul 22, 2010
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Try these suggestions
try changing the needle
make sure the bobbin is turned the right way in the bobbin case
if these suggestions don't help then the machine needs to be checked

  • Anonymous Oct 07, 2012

    Debbi, I think you got the message from my post that I did not resolve my error code issue. Thank you again for trying to help me out. :)

×

5 Related Answers

bargainbox

Hassy

  • 1388 Answers
  • Posted on Mar 16, 2008

SOURCE: bobbin thread

that all is clean and free of lint and jams, this is the most likely cause....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tesion to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your
projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with
a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to
disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistant diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

If you want any more help with this, just post back here, or, drop a line through the "Contact Us" page at www.bargainbox.com.au

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bargainbox

Hassy

  • 1388 Answers
  • Posted on Apr 24, 2008

SOURCE: I have a brother machine

Ensure that all is clean and free of lint jams....now for tension troubleshooting .......

This solution is for tension problems...if you cannot form any sort of stitch, the issue is quite different, so please let me know if you need a different problem solved.....

It is quite long, but just work through each section in order.
The "knotting up" can reveal a lot. If you have loose threads on one side or the other, the tension on the opposite side will be the culprit.

QUICK SUMMARY FIRST:
Ensure sharp new needle,
Thread guides and Bobbin are Clean & Clear of lint
Set Top Tension to 4 ....then....
Balance Bobbin to suit.

TOP THREAD TENSION:
If the looping threads are on the underside as you sew, it is the top tension. Top tension ought to be between 4 & 6 (this variation to allow for the different weights of fabric in your
projects).

IS YOUR NEEDLE SHARP ?
If you are using a needle that has seen quite a deal of work, or you suspect it may be blunt, change it for a new one !

TOP TENSION & GUIDES:
Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, top tension between 4 and 6, and that you have threaded through all the guides, including the last one, usually on the needle arm, just above the needle clamp.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with
a see saw / to and fro action.

In the worst cases, gentle use of a needle to pick & remove the jam may be necessary, but be very gentle and make sure the tension is set at Zero and the presser foot is raised, (to
disengage tension plates).... do not gouge or score the plates, they need a polished surface to work correctly.

BOBBIN TENSION:
Far less common, but if the loose threads are on the top, it is bobbin tension that is loose, it too may have lint in the spring and be giving a "false" tension.

I would not recommend fiddling with bobbin tension without good reason, it may end up with missing small screws and spring pieces, however, you can take the needle plate off to clean
the hook race area (where bobbin case sits)

...this is just good housekeeping, my wife does this every time she replaces the bobbin....

just take it out and clean the bobbin case and the fixed metal hook race with a small brush to remove lint. If there is a significant amount of lint, use a vacuum and small brush to get the worst.

Then wipe all this area with a cloth or cotton bud (Q tip) moistened (not soaked) with methylated spirit, especially if there appears to be fine dirty deposits....oil and lint combine to conspire against you.

If it seems likely that you ......really ....do .....actually .....need .....to adjust the bobbin case, first check there is no lint trapped in the metal spring where the thread is tensioned.

TOP LOADER:
Drop-in Bobbin case will look similar to this image with the tension screw in the middle of the metalwork....

4c76dc1.jpg ...the other screw at one end is holding it all together, so beware....it is not a tragedy to undo the whole lot and clean it, but very gingerly and lay the bits out in sequence and orientation, or you risk tearing your hair out !

FRONT LOADER:
....this is a bobbin case from a front loading machine and works in a very similar fashion to the top loader with drop in bobbin, again, if you dismantle it, take care so you can put it all
back properly.
165ca5c.jpg FINISHING UP
GETTING THE BALANCE RIGHT:
When you are certain there's no trapped lint in top tension or bobbin, set the top tension to 4 and the bobbin tension to a point where you just begin to feel resistance.

Try using good quality thread of contrasting colours so you can more easily spot the changes.

Set your zigzag to one width less than maximum (eg. 5 of 6 ...or... 4 of 5 etc) and sew a sample for a few inches and check the result.... adjust the bobbin tension screw very little at
a time, perhaps 1/16 of a turn.

You may find you are playing with this balance for some little while and if you are putting the needleplate on and off each time begin to think it cannot be correct to do this.....BUT....it is,
and eventually, you do get a "feel" for the correct tension and then it happens quite quickly.....as a user you won't be doing it very often unless there is lint built up (or are there small hands at work around the house !?!?!)

OTHER ISSUES:
If you live near the ocean as we do, salt air can play havoc with metalwork inside and out, so to help minimise this, keep a few small packets of dessicant (silica gel) in your machine
case....no case ? then make some sort of cover !

Same applies in any damp or humid environment, keep your machine dry and dust free.

Budget for a proper full service every couple of years (more often if heavily used) and if you don't use your machine for a few years, be aware that old oil will dry out and combining with
dust and form a "clag" like glue (another reason for some sort of cover, even a teatowel !)

FINALLY, A WORD ON THREAD:
If it is worth spending the time, energy and money on making something that you would like to give lasting enjoyment......use quality thread, .......it may seem to cost a little more at the
time, but the results, ease of use and added longevity will be worth the extra, and as a bonus, your tension troubles may be fewer and further between, because there is a more consistent diameter with good thread, and less compensating to be done by your tension plates and less thread breaks !

If you want any more help with this, just post back here, or, drop a line through the "Contact Us" page at www.bargainbox.com.au

deborahcha

  • 371 Answers
  • Posted on Sep 24, 2009

SOURCE: Machine will not pick up bobbin thread. The bobbin

Sounds like timing of hook/needle. The needle should go down, a mechanism in the bobbin area moves to sweep the top thread around to pick up the bottom thread. Suggest taking it to a service technician, preferrably one authorized to repair your brand of machine. Check website for your brand and it might list authorized dealers close to you. Good luck.

Anonymous

  • 1788 Answers
  • Posted on Oct 02, 2010

SOURCE: I CANNOT THREAD THE BOBBIN. I BELIEVE THAT I HAVE

Make sure that you have it wound around the thread guide the correct way, or else you have no tension, and that your bobbin pushed against the bobbin winder. Study your manual, and if you need one with bigger print go to www.singerco.com and download one for free, then adjust your text size. Good luck

Anonymous

  • 1788 Answers
  • Posted on Nov 10, 2010

SOURCE: I have a singer touch tronic 2001sewing machine.

What type of material are your trying to sew? If it is stretchy, or thin put some gift wrap tissue paper under it to stabilize it. Also, adjust your tension to about 2 or 3. Now check your needle, put a fresh one in, maybe a 9 or 11. Do not use old thread, either because it breaks easy. Try this, I hope that it works for you. You can buy stabilizer, pellon but tissue paper is what we used years ago, sometimes even computer paper. Good luck.

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Bernina 750 QE bobbin issues. Top thread tangled up under fabric. It was wound so tight with bobbin case than when I was finally able to jiggle it out,the little metal wire pops off. Wire back on.

You are sure i'ts top thread (I've been fooled in past). Try a different bobbin thread color if possible. If it's bobbin thread then it's escaping the bobbin tension spring.


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Test tension of top thread.
With needle up, presser foot up, and tension select = 4, thread machine. Then make a long slow steady pull of top thread. The thread should advance smoothly through needle eye without snagging from top spool. Now lower foot and make another long slow steady pull of thread. Again it should advance smoothly through the needle eye. Note difference no tension (foot up) and selected tension (foot down).


If no difference in foot up/down tension then something wrong with the tension selector or not threaded properly, consult machine manual.


You can do a similar test of bobbin thread tension. Make a slow steady pull of bobbin thread. It should advance smoothly from bobbin with tension similar to top thread with tension =4. If bobbin tension is similar to top thread foot up, then likely bobbin thread has escaped bobbin tension spring... reload bobbin per machine instructions.


If all above checks ok, then possibly the rotary hook has been damaged or debris in hook/race.

Comment below and I'll assist further if need be.
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Ruffler foot bobbin tangles

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I have put the bobbin in my machine, pulled it up with the top thread satisfactorily, and when I attempt to sew the bobbin thread gets all tangled.

You top threading is not right, totally unthread your machine, insert a new needle (flat side facing away), now rethread paying close attention that your thread is not tangled and is in each guide. Make sure that your presser foot is up when rethreading, very important. Now pull the top thread and see if it runs smoothly, then lower the presser foot, pull thread again, it should barely move. This seats your thread in the tension discs. Good luck
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My new Singer Stylist 7258 keeps getting a message code C4 and I can't find anything wrong with it. Please advise.

I looked in my manual, it says that C4 means that the thread is tangled or there bobbin was interrupted forcibly. Turn off and totally rethread your machine with presser foot up, insert a new needle and try again. Do this test, with the presser foot up, pull top thread, it should move easily, now lower presser foot, pull thread, it should barely move. This should seat the thread in the tension discs properly. I have this same machine, and love it.
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Hi I have a brand new machine just out of the box and I can't get the machine to sew. The thread from the bottom is bunching up and getting the machine to stop and code c4 displays.... maybe...

It is in your top threading. Totally rethread, with the presser foot up, new needle, (flat side faces to the rear of machine and the other one may have a burr on it), now with the presser foot still up, pull your top thread, it should feed smoothly, then put the presser foot down, pull thread again, it should barely move. This should seat your thread, I am not sure what c4 means but more than likely a threading error message, tangled thread etc. Good luck, next time state your brand and model.
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How do i put threed into the bobbin and keep it from not getting tangled?

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I have an Emerald 183 sewing machine.The bobbin thread is too loose. I can pull the top thread out no problem. I tried rewinding the bobbin thread, changing the needle and I do use the right settings for...

Clean any tangles from the bobbin area.

Always thread a sewing machine with the presser foot up so the thread can properly seat into the tension control.

Hand walk a few stitches to see if the thread still feeds too fast from the spool.

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I need to know how to thread a bobbin?

TRY THIS, itma not be your model, but should help Title:
How do I wind the bobbin? windingbobbin_02.jpg
ac093.jpg Pre-tension disk ac094.jpg Bobbin winder shaft ac095.jpg Bobbin

1. Pull up the spool pin as far as possible, and then put a spool of thread on this pin. windingbobbin_a0991.jpg
2. Pass the thread around the pre-tension disk. Make sure that the thread passes under the pre- tension disk.
windingbobbin_a0992.jpg ac098.jpg Pre-tension disk c_b4.jpg Pulling it in as far as possible

Caution If the spool of thread is not in the right place, the thread may tangle on the spool pin.

3. Pass the end of the thread through the hole on the bobbin from the inside of the bobbin. windingbobbin_a0993.jpg
4. Put the bobbin onto the bobbin winder shaft and slide the bobbin winder shaft to the right. windingbobbin_a0994.jpg
5. Turn the bobbin clockwise, by hand, until the spring on the shaft slides into the groove of the bobbin. windingbobbin_a0995.jpg ac099.jpg Spring on the shaft ac0991.jpg Groove of the bobbin

6. Turn on the sewing machine. windingbobbin_a0996.jpg
7. While holding the end of the thread, gently press the foot controller or press start/ stop button (for models equipped with the start/stop button) to wind the thread around the bobbin a few times. Then stop the machine. windingbobbin_a0997.jpg
Note
  • If the sewing machine is to be operated using the foot controller, connect the foot controller before turning on the machine.
  • When the foot controller is plugged in, the start/stop button cannot be used to start sewing (only for models equipped with the start/stop button).

8. Trim the excess thread above the bobbin. windingbobbin_a0998.jpg
Caution Make sure you follow the instructions carefully.
If you do not cut the thread completely, and the bobbin is wound, when the thread runs low it may tangle around the bobbin and cause the needle to break.

9. Slide the sewing speed controller to the right (to set the speed to fast).
(For models equipped with the sewing speed controller.) windingbobbin_a0999.jpg ac0992.jpg Sewing speed controller
10. Press the foot controller or press start/stop button (for models equipped with the start/stop button) to start. windingbobbin_a18.jpg
11. When the bobbin seems full and begins spinning slowly, take your foot off the foot controller or press start/stop button (for models equipped with the start/stop button). windingbobbin_a19.jpg
12. Cut the thread, slide the bobbin winder shaft to the left and remove the bobbin. windingbobbin_a191.jpg
13. Slide the sewing speed controller back to its original position (for models equipped with the sewing speed controller). windingbobbin_a192.jpg


Caution Not winding the bobbin properly may cause the thread tension to loosen, and may break the needle.
woundbobbin3.jpg ac0993.jpg Wound evenly ac0994.jpg Wound poorly


Note
  • When the sewing machine is started or the handwheel is turned after winding the thread around the bobbin, the machine will make a clicking sound; this is not a malfunction.
  • The needle bar does not move when you slide the bobbin winding shaft to the right.
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Singer 750 how to rewind the bobbing?

1. Push in indent (illustration 1) on hand wheel disc. This will stop the needle from moving.
2. Place spool of thread on spool pin.
3. Slide spool pin holder/cap (illustration 2) firmly over rim of spool to prevent thread from tangling.

1. Push in indent (illustration 1) on hand wheel disc. This will stop the needle from moving.
2. Place spool of thread on spool pin.
3. Slide spool pin holder/cap (illustration 2) firmly over rim of spool to prevent thread from tangling.

4. Lead thread passing it first through the lower slot of the thread guide. Next through the upper slot, leading the thread to the right and around (illustration 3).
5. Wind thread clockwise around front of bobbin winder tension disc (illustration 4).
7. Pass thread end, from inside, through small hole in rim of bobbin.
8. Holding thread end, step on speed controller to run machine until desired amount of thread is wound. (Winding stops automatically once bobbin is full.)
9. Cut thread; push bobbin to the left and remove it from bobbin winder pin.
10. Trim thread end from top of bobbin.
11. Press the bobbin winding indent on hand wheel to its original position. If necessary, turn hand wheel to engage needle movement.


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