Jura capresso S9 - how do I get disassembly instructions?

this is a diagram of the drip tray & drip tray contacts for the Jura S-Series S Series Impressa S7, S7 Avantgarde, S8, S9, S9 Avantgarde, S90, S95, C3000 capresso 153, X70, X90, and XS90 One Touch Models.

"EMPTY TRAY" or "EMPTY GROUNDS" (on other machines) is activated when the 2 metal contacts can complete an low volt electrical circuit through high waste water or wet caked-on coffee grounds. the area is marked in RED. careful examine this area and observe the obstruction and gunk and compare with bare clean black abs plastic. the gunk is dull and rough. use soft tools (toothpick, bamboo skewer) to scratch through the gunk. use warm water and soap and a low bristle height brush to thoroughly remove all buildup from this area. dry the metal contact and contacts area with a high percentage alcohol. visualize the insertion slots deep inside the machine (for the metal contacts marked 414) with a flashlight and verify that the female contact point pads have not been bent and are separate and distinct.

the GREEN arrow indicates a thin black plastic finger-like protrusion. this finger (when the tray is inserted) will press against the "TRAY MISSING" small white relay switch deep inside the machine. use a flashlight to visualize the small switch. verify that the switch is securely mounted and clicks when depressed (up) using a soft tool (bamboo skewer) and note the sound. verify the finger is not damaged or chipped off. listen for the sound very carefully when the tray is fully inserted into the machine. if it is not these preliminary factors, the relay switch should be replaced.

Hi, I made a video how to fix your Jura step by step, good luck.
http://fixandparts.wix.com/nicknicoloudis#!jura-coffee-machine/c15gy

Check the two contacts at the back of the tray. Be sure they are cleans as well as the plastic space between them. Then using compressed air clean where the contacts enter the machine in the rear. Usually there is moisture back there and the machine assumes the tray is full of water.

try taking the tray out and leaving it out for like 2 hours with the machine still in the on position. mine has done this before, when i reinsert the tray it will go back to select coffee on the menu. FYI - there is like a built in timer for the tray removal - I believe it will tell you what the timing is in the booklet - howver it works best to do what is stated above.

How are you doing the clean cycle ?
You should put a tablet in the coffee grounds front lid.
Push the clean button on the inside front panel.
The machine will ask you to open tap and empty tray along the way.
Make sure it does the full cycle.

First you have to turn the machine off and then press and hold rinse buttom until you read empty tray and then follow the rest of the instructions. Good luck

The tray may have some redidual soiling around the electrical contacts at the back.

Try cleaning the contacts and see what happens.

try this:clean with brus two metal contact on drip tray

Kris I have this same problem. Did you figure out how to replace the flap or did you have to take it in for repair.
Does anyone else know how to replace this plastic flap?

Empty the Water tank and fill it with warm water. Then keep trying for some time and the problem will get solved.