Question about Canon Pixma MP500 All-In-One InkJet Printer
My Canon MP460 is experiencing problems with its paper-feeding. Only the right side is being pulled down when the printing process begins, and the entire piece of paper folds, and jams. The things is pretty much brand-new--used only occasionally. I went through the "maintenance" options, and cleaned the heads and rollers, and still nothing. I've turned the thing "on" and "off," and have stared at it in silent anger quite a bit-- nothing seems to be working! If anyone has any ideas, please let me know!!
Call Canon. I'm on the hold with them at the moment... Just finished speaking with them. They are sending me out a new printer, free of charge and including ups shipping label to send back to them. Sending the one I have back in the new box. Give them a call. They were really helpful and tool all of 5 minutes. Good luck. Kim
Posted on Aug 08, 2007
Tips for a great answer:
1> Open the sheet feeder cover and pull out the paper support.
Set paper, aligning the right edge of the paper to the cover guide with the paper's print side facing up.
Pinch and slide the paper guide to the paper's left side.
Note: Make sure to set paper lengthwise. Setting Credit Card sized paper long-side down by mistake may cause a paper jam.
Pull down the paper output tray supporting with both hands.
Pull out the extension completely.
Ensure that the Power lamp and the Auto Sheet Feeder lamp light.
Note: If the Cassette lamp lights, press the Paper Feed switch to light the Auto Sheet Feeder lamp.
If the Auto Sheet Feeder lamp does not light even after pressing the Paper Feed switch, Paper Source in the printer driver may be set to the setting other than Paper Feed Switch.
Usually answered in minutes!